Dynamic professional known for creating welcoming atmospheres through exceptional communication and empathy. Proven ability to enhance service efficiency and retain customer loyalty in fast-paced environments.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Barista Shift Lead
Scooters Coffee Shop
Tempe, Arizona
09.2025 - Current
Supervised daily operations, optimizing workflow during peak hours to enhance service efficiency.
Managed inventory levels and ordered supplies, ensuring consistent stock availability for uninterrupted service.
Resolved customer complaints with empathy and professionalism to retain loyalty.
Welcomed guests warmly, fostering a positive first impression to enhance customer satisfaction.
Assisted in creating a welcoming environment for customers through effective communication.
Babysitter
Myself
Pine, Arizona
01.2021 - 07.2025
Supervised children during playtime, fostering a safe and engaging environment.
Planned and organized daily activities that enhanced learning and creativity.
Communicated effectively with parents about children's progress and needs.
Provided first aid to children, ensuring their health and safety.
Assisted with meals, snacks, and bedtime routines, supporting children's daily needs.
Maintained a positive attitude while being patient and understanding with the children.
Barista/Food Handler
Pine Creek Fudge & Espresso
Pine, Arizona
05.2022 - 06.2025
Collaborated with team members to create a positive customer experience.
Engaged customers during busy periods to enhance their experience and maintain a positive atmosphere.
Addressed customer inquiries and resolved issues promptly and professionally.
Ensured cleanliness and organization of workspace and equipment to promote a safe and efficient environment.
Partnered with management team to create strategies that supported sales growth and improved profitability.
Education
High School Diploma -
Payson Highschool
Payson, AZ
05-2025
Some College (No Degree) - Early Childhood Education
Central Arizona College
Apache Junction, AZ
03-2026
Skills
Customer engagement
Food safety training
Stock control
Event coordination
Team leadership
Effective communication
Certification
CPR
Timeline
Barista Shift Lead
Scooters Coffee Shop
09.2025 - Current
Barista/Food Handler
Pine Creek Fudge & Espresso
05.2022 - 06.2025
Babysitter
Myself
01.2021 - 07.2025
High School Diploma -
Payson Highschool
Some College (No Degree) - Early Childhood Education