Caelen Lavallee
Sonny’s BBQ
Palm Harbor,FL
4
years of professional experience
Detail-oriented and analytical, with strong aptitude for scientific investigation and laboratory procedures. Possesses foundational understanding of forensic science principles and proficiency in evidence collection and analysis. Committed to contributing to the integrity of investigative processes and supporting justice through accurate and reliable forensic work.
Work History
Server
1 Year 9 Months- Delivered friendly and reliable service by taking orders, serving food and drinks, handling payments, and ensuring excellent customer experiences in fast-paced environments.
- Delivered exceptional customer service, enhancing guest satisfaction and fostering repeat business.
- Managed front-of-house operations during peak hours, ensuring efficient table turnover and service flow.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery, minimizing delays.
General Manager
1 Year 10 Months- Led team in customer service, scheduling, staff training, and daily escape room operations to create a fun and smooth guest experience.
- Oversaw daily operations to ensure efficient gameplay and guest satisfaction.
- Developed and implemented staff training programs to enhance team performance.
- Analyzed customer feedback to improve service delivery and game offerings.
Call Associate
10 Months- Answered patient and client calls, provided laboratory information, and delivered professional customer service in fast-paced medical environment.
- Managed inbound and outbound calls, ensuring clear communication with clients regarding genetic testing services.
- Assisted in scheduling appointments and coordinating specimen collection for laboratory testing.
- Maintained detailed records of client interactions using CRM software to enhance service delivery.
Education
Associate’s of Science - Public Safety, Crime Scene Technology
Diploma - General Studies
Skills
Attention to Detail
Analytical Thinking
Beginner Print Examiner
Beginner Crime Scene Investigator
Communication
Leadership
Timeline
Server
Sonny’s BBQ
01.2025 - CurrentRead More
Call Associate
BIO Genetics Laboratory
02.2023 - 12.2023Read More
General Manager
Beach Escape Game
12.2022 - 10.2024Read More
Gibbs High School
Diploma from General Studies
Read More
Saint Petersburg Community College
Associate’s of Science from Public Safety, Crime Scene Technology
Read More