John Airrington
Automotive
Grass Valley,CA
Summary
Methodical Service Manager offering 40 years of experience. Proficient in business practices, standards of operation and satisfying customer needs. Sets and maintain high expectations for all team members. Personable Service Manager driving process optimization and business profitability on continuous basis. Accomplished in leading by example and enabling employees to achieve personal and professional best. Understands, keeps abreast of and complies with federal, state and local regulations that affect service operations. Methodical Service Manager offering 40 years of experience. Proficient in business practices, standards of operation and satisfying customer needs. Sets and maintain high expectations for all team members. Motivated Service Manager knowledgeable about mechanical service needs. Expert in operating vehicles, purchasing parts and satisfying customers. Driven to maintain reputation of excellence by keeping service operations cost-effective, speedy and high-quality.
Overview
40
40
years of professional experience
5
5
Certification
Work History
Service Manager
Volkswagen
Gilroy, CA
02.2005 - 04.2022
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
- Prioritized and delegated daily work tasks to meet anticipated project goals.
- Motivated, led and supported employees to maintain low turnover.
- Created employee work schedules to keep shifts properly staffed.
- Pitched in to complete various duties during peak periods or employee absences.
Groundskeeper
PURE Insurance
San Jose, CA
07.2014 - 10.2021
- Used heavy equipment, mowers and trimmers safely to prevent accidents.
- Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
- Operated landscaping equipment to maintain grounds and remove trees.
- Cleared pathways of overgrowth, debris and snow to reduce hazards.
- Pruned trees and bushes to improve visibility and shapes.
Education
Automotive -
Truckee Meadows Community College
Reno, NV07.1990
High School Diploma -
Santa Teresa High School
San Jose, CA06.1982
Skills
- Expert in [Software]
- Process optimization
- Advanced [Language] ability
- Task delegation
- Staff management
Certification
- [Area of expertise] License - [Year]
- Certified [Job Title], [Company Name] - [Year]
- [Area of certification] Training - [Year]
Timeline
Groundskeeper
PURE Insurance
07.2014 - 10.2021
Service Manager
Volkswagen
02.2005 - 04.2022
Automotive -
Truckee Meadows Community College
High School Diploma -
Santa Teresa High School
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