Cagni Ellerbee
Greensboro,NC
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
15
15
years of professional experience
Work History
Medical Assistant
Friendly Foot Centers
Greensboro , NC
02.2010 - Current
- Educated patients on foot and ankle conditions they may have.
- Assisted with small office procedures.
- Answered phone calls related to aftercare of small foot procedures and injections.
- Sent medications electronically.
- Pre-certifications for medications and durable medical equipment.
- Blood draws
- Schedule appointments.
- Sterilization of instruments/ autoclave
- X-rays of foot and ankle.
- Casting for orthotics.
- Collected samples from patients for laboratory testing purposes.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Responded to patient callbacks and phone-in prescription refill requests.
- Administered medications under physician's supervision.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Conducted patient interviews to gather health historyand information about current medical issues.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Changed dressings on wounds to prevent infection and check for healing.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Prepared treatment rooms for patient examinations.
- Explained treatment procedures and physicians' instructions.
Medical Assistant Student Intern
Friendly Foot Centers
Greensboro , NC
12.2009 - 02.2010
- Collected samples from patients for laboratory testing purposes.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Educated patients about medications, procedures and physician's instructions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Cleaned and maintained medical equipment following procedures and standards.
- Conducted patient interviews to gather health history, and information about current medical issues.
- Provided assistance to medical staff in performing minor surgical procedures.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Interviewed and engaged patients to obtain medical history and chief complaints.
- Explained treatment procedures and physicians' instructions.
- Changed dressings on wounds to prevent infection and check for healing.
- Worked effectively in team environments to make the workplace more productive.
- Performed administrative duties such as answering phones, scheduling appointments, managing medical records, and preparing correspondence.
- Prepared treatment rooms for patient examinations, keeping them neat and clean at all times.
- Performed sterilization techniques on instruments following established protocols.
- Administered injections, and treatments as directed by the physician.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Provided support and guidance to colleagues.
- Completed day-to-day duties accurately and efficiently.
Education
Associate of Applied Science - Medical Assisting
ECPI University
Greensboro , NC05-2010
High School Diploma -
High Point Central High School
High Point, NC05-2004
Skills
- Phlebotomy
- Medical office administration
- Patient-focused care
- Inventory and supply management
- Adaptable
- Clinical and administrative support
- Maintaining confidentiality
- Equipment sterilization
- Electronic medical records
- Professional bedside manner
- Patient care coordination
- Patient skin and nail care
- Laboratory maintenance
- HIPAA compliance
- Compassionate
- Preparing specimens and samples
- Wound care
- Professionalism and ethics
- Clinical documentation
- Prescription refills
- Appointment setting
- Procedure assistance
- Reliable team player
- Data entry
- Sterile technique
- Compassionate caregiver
References
- Donna Lemons
- +1 (336) 312-9410
- Manager Friendly Foot Centers
- Dominique Byers
- +1 (336) 398-0233
- Friend
Timeline
Medical Assistant
Friendly Foot Centers
02.2010 - Current
Medical Assistant Student Intern
Friendly Foot Centers
12.2009 - 02.2010
Associate of Applied Science - Medical Assisting
ECPI University
High School Diploma -
High Point Central High School