Cahanna Salter
Summary
Experienced in restaurant operations with a focus on opening and closing procedures, including supply restocking and maintaining inventory accuracy. Demonstrated strong customer service skills by greeting patrons, resolving complaints, and enhancing the dining experience through effective communication and relationship building. Proficient in cocktail preparation and food safety protocols, ensuring compliance with sanitation guidelines while training staff on operational efficiency. Managed bar area operations, including cocktail design and menu management, contributing to a well-organized and compliant environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Chilis's Bar and Grill
Austell
09.2025 - Current
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Food Service Worker
Compass Group USA
Atlanta
01.2025 - Current
- Prepared and served food items in accordance with safety standards, ensuring a clean and efficient dining environment.
- Stocked and organized supplies daily, maintaining inventory accuracy and supporting operational efficiency in food service.
- Assisted in food preparation and presentation, contributing to a positive dining experience for all customers.
- Followed established sanitation guidelines, ensuring compliance and promoting a safe environment for staff and patrons.
- Monitored food quality and freshness, reporting any issues to management to maintain high standards of service.
- Trained new staff members on food safety protocols and service techniques, fostering a knowledgeable and capable team.
Assistant Manager
Applebee's Grill + Bar
Pinecrest
02.2021 - 12.2024
- Led daily operations to ensure exceptional customer service and timely delivery, enhancing overall guest experiences.
- Trained and mentored new staff, fostering a collaborative environment that improved team efficiency and morale.
- Implemented inventory management practices that reduced waste and ensured optimal stock levels for seamless service.
- Analyzed customer feedback and operational processes to identify improvement areas, resulting in enhanced service quality.
- Assisted in scheduling and labor management, ensuring effective coverage while controlling labor costs and maximizing productivity.
- Coordinated with kitchen staff to streamline communication and improve order accuracy, contributing to guest satisfaction.
- Maintained compliance with health and safety regulations, ensuring a safe environment for both staff and patrons.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Education
Some College (No Degree) - Paralegal Studies
Marietta Gwinnett College
Marietta , GASkills
- Customer service
- Cocktail preparation
- Inventory management
- Team leadership
- Sanitation compliance
- Staff training
- Complaint resolution
- Operational efficiency
- Shift scheduling
- Communication skills
- Food safety protocols
- Quality control
- Time management
- Bar management
- Employee supervision
- Guest relations
- Conflict resolution
- Process improvement
- Relationship building
- Dining experience enhancement
- Craft cocktail preparation
- Anticipating guest needs
- Alcohol awareness
- Team player attitude
- Menu memorization
- Handling difficult customers
- Mixology
- Changing beer kegs
- Organizational growth
- Excellent judgment
- Point of sale systems
Certification
- Project management
Timeline
Bartender
Chilis's Bar and Grill
09.2025 - Current
Food Service Worker
Compass Group USA
01.2025 - Current
Assistant Manager
Applebee's Grill + Bar
02.2021 - 12.2024
Some College (No Degree) - Paralegal Studies
Marietta Gwinnett College