Cahlah Chapman
Coraopolis,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Full Time IDD Qualified Professional
PAHrtners Deaf Service
04.2021 - Current
- Coordinate and schedule medical, psychiatric and dental/vision appointments with doctors' offices, health care providers, laboratories along with communicating and Liaison with physicians, nurses and other relevant behavioral health and health care professionals regarding the medical needs of the resident.
- Track all physical, health care, dental, vision appointment.
- Prepare and complete all necessary documentation in accordance with program standards within required time frames as required. ( ie. MA 51)
- Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
On-Call Direct Support Professional
PAHrtners
04.2021 - Current
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Part Time Server
Mozzeria
10.2020 - 02.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Specialist
Virginia Deaf and Hard of Hearing Services Center
03.2020 - 10.2020
- Provided equipment through Telecommunication Assistance Program (TAP),
- Assisted deaf and hard of hearing clients to understand how to use their equipment, finding technical resolutions, displayed TAP equipment at community events or residential homes.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Developed strong client relationships through consistent communication and attentive service.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
Part Time Server
Kelly's Irish Times
10.2019 - 02.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Part Time Barista
Starbucks
07.2019 - 10.2019
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Volunteer Support Service Provider (SSP)
DeafBlind Camp of Maryland, INC.
06.2016 - 06.2019
- Provided and assisted with Deafblind campers' services as necessarily included with interpreting, such as guiding when escorting a person to/from anyplace.
- Provided visual information and received by a DeafBlind staff for the role of Support Service Provider.
- Discussed resolving problems and issues with volunteers, staff and broad.
- Proven ability to learn quickly and adapt to new situations.
Cashier
SHOUK
05.2018 - 12.2018
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Director of Social Justice
Gallaudet University's Student Body Government
10.2017 - 05.2018
- Oversaw and facilitated SBG inclusivity projects and events at the campus, works with underrepresented student organizations to collaborate, ensured a welcoming and inclusive environment on campus and showed knowledge of, personally abides by, and helped enforce the university's policies and procedures.
Substitute Resident Assistant
Gallaudet University's Residence Life and Housing
08.2017 - 05.2018
- Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
- Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
- Collaborated with campus security to maintain a safe living environment for all residents.
- Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
Volunteer
Deaf Camp Signs and Wonders
06.2016 - 07.2016
- Understanding deaf individuals with disabilities, provided and assisted with the Deaf adult campers services, helped the director for planning the play and guiding campers to sign and perform for the play, and ensured the campers enjoying their hobbies and socializing with other campers.
Education
Bachelor of Arts Degree in Government -
Gallaudet University
Heartsaver First Aid CPR AED Certification -
American Heart Association
Food Handler and CPR/First Aid Certification -
StateFoodSafety
Certificate of Attendance - DEVELOPMENTAL DISABILITIES AND SEXUALITY: BECOMING A SEXUALITY EDUCATOR AND TRAINER
Elevatus Training
10.2021
Paralegal Certification -
James Madison University
08.2020
Skills
- Proficient with Microsoft Word, Excel, PowerPoint, Adobe Software
- Strong management data
- Proficient with Lexis-Nexis
- Good ability to use WestLaw
- Proficient with any internet softwares
- Strong communication and interpersonal skills
- Strong ability to work independently
- Calm Under Pressure
- Dependable and Responsible
Languages
Fluent communication in American Sign Language
Excellent writing and communication in English
Basic communication in Japanese Sign Language
Text
301-980-5997
Community Service
- Member of Gallaudet University's Cheerleading Team (2014 - 2017)
- Academic Affair fellow for Gallaudet University's Student Body Government (Fall 2015)
- Member of Black Student Union (2016-2019)
- Black Student Union's Social Justice Chairperson (Spring 2016)
- Member of Kappa Theta Phi Sorority (Spring 2018 - Spring 2019)
- Vice President of Kappa Theta Phi Sorority (Fall 2018 - Spring 2019)
Timeline
Full Time IDD Qualified Professional
PAHrtners Deaf Service
04.2021 - Current
On-Call Direct Support Professional
PAHrtners
04.2021 - Current
Part Time Server
Mozzeria
10.2020 - 02.2021
Specialist
Virginia Deaf and Hard of Hearing Services Center
03.2020 - 10.2020
Part Time Server
Kelly's Irish Times
10.2019 - 02.2020
Part Time Barista
Starbucks
07.2019 - 10.2019
Cashier
SHOUK
05.2018 - 12.2018
Director of Social Justice
Gallaudet University's Student Body Government
10.2017 - 05.2018
Substitute Resident Assistant
Gallaudet University's Residence Life and Housing
08.2017 - 05.2018
Volunteer
Deaf Camp Signs and Wonders
06.2016 - 07.2016
Volunteer Support Service Provider (SSP)
DeafBlind Camp of Maryland, INC.
06.2016 - 06.2019
Bachelor of Arts Degree in Government -
Gallaudet University
Heartsaver First Aid CPR AED Certification -
American Heart Association
Food Handler and CPR/First Aid Certification -
StateFoodSafety
Certificate of Attendance - DEVELOPMENTAL DISABILITIES AND SEXUALITY: BECOMING A SEXUALITY EDUCATOR AND TRAINER
Elevatus Training
Paralegal Certification -
James Madison University
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