Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Technical Skills
Languages
Timeline
Generic

CAHMEN FARNGALO

Rock Hill,SC

Summary

Results-driven IT professional with a Bachelor’s in Information Technology, specializing in Network Administration. Demonstrated expertise in configuring, troubleshooting, and optimizing network systems. Adept at delivering exceptional customer service and solving complex technical issues. Seeking to contribute my technical acumen and hands-on experience to a dynamic Network Technician role.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Locator Technician IV

USIC
05.2021 - Current
  • Thoroughly search for underground utilities in a designated area
  • Accurately marking the location
  • Completing the necessary documentation and photographing each locate
  • Ensured safety compliance with industry standards during all locating tasks, preventing accidents and injuries.
  • Enhanced utility locating accuracy by utilizing state-of-the-art equipment and technology.

Upgrade Technician

CPI Security Systems
04.2020 - 05.2021
  • Integrated and activated in-home security systems, demonstrating functionality to customers
  • Diagnosed and repaired equipment issues, enhancing customer satisfaction
  • Maintained accurate job reports and service logs
  • Mounted and fastened control panels, door and window contacts, sensors, or video cameras and wiring to connect components
  • Tested and repaired circuits and sensors, the following wiring, and system specifications
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.

Detention Officer

York County Sheriff's Office
04.2019 - 04.2020
  • Supervised inmate behavior and ensured facility security
  • Generated detailed reports and provided counseling to inmates
  • Managed processing and safety protocols
  • Responded swiftly to emergencies with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.

Network Cable Installer / Technician

Outsource LLC
05.2018 - 04.2019
  • Installed and troubleshot network systems, including access points and IP cameras
  • Managed data and voice circuits through routers and WAN devices
  • Collaborated on cabling projects, meeting client specifications and deadlines
  • Examined systems to locate problems, such as loose connections or broken insulation
  • Installed and maintained data and voice circuits through routers, switches, and WAN devices.
  • Ensured optimal network functionality by performing comprehensive testing on newly installed or repaired cables.
  • Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
  • Performed troubleshooting of systems using techniques such as speed and ping tests.
  • Collaborated with other workers and customers to resolve issues of deficient communication connections.
  • Read blueprints and schematics to place equipment correctly.

Network Cable Installer / Technician

ANISTAR Technologies
02.2018 - 10.2018
  • Diagnosed and resolved network communication issues
  • Installed and maintained data and voice circuits, enhancing network stability
  • Implemented installation plans and repaired network faults
  • Install low voltage cables in commercial buildings, putting on jacks and faceplates for the cables we installed
  • Inspect installation sites and study work orders, building plans, and installation manuals to determine materials requirements and installation procedures
  • Installed and maintained data and voice circuits through routers, switches, and WAN devices.
  • Collaborated with team members to complete complex cabling projects, meeting client specifications and expectations.
  • Confirmed compliance with all industry standards and regulations related to cabling and telecommunications.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.

Company 1st Sergeant

Armed Forces of Liberia
06.2007 - 02.2013
  • Company Overview: Republic of Liberia
  • Coordinated logistics for deployments and developed training programs
  • Managed administrative tasks and improved unit performance
  • Conducted inspections and maintained readiness
  • Republic of Liberia
  • Mentored junior personnel, resulting in accelerated promotions and improved job satisfaction.
  • Increased operational efficiency by streamlining administrative processes and introducing new organizational tools.
  • Coordinated logistics support for multiple deployments, ensuring seamless transitions between locations.
  • Established partnerships with local community organizations to strengthen relationships between military personnel and civilians.
  • Managed resources effectively, ensuring adequate supplies and equipment were available for mission success.
  • Oversaw physical fitness programs for the unit, promoting healthy lifestyles and improving overall performance metrics.
  • Handled administrative requirements, maintained records and submitted operational reports.

Education

Bachelor of Science - Information Technology - Network Administration

Purdue University Global
Indianapolis, IN
02.2023

Diploma - Paralegal Specialist Course

Army Logistics University
Virginia
10.2012

Skills

  • LAN/WAN Configuration
  • Network Monitoring & Performance Tuning
  • Network Protocols (TCP/IP, DNS, DHCP)
  • Ability to work on data cables, patch panels, and cable management systems
  • Software Configuration
  • Computer Hardware/Software Troubleshooting
  • VMWare Configuration
  • Windows
  • Access Control & Intrusion Systems
  • Advanced Diagnostic Techniques
  • System Optimization
  • AWS Cloud Services
  • IT Strategy & System Analysis
  • IT Security Policies and Procedures
  • High-Impact Support
  • Effective Communication
  • Ability to read, interpret, and understand/learn structured cable design diagrams
  • Data entry and analysis
  • Microsoft Office Suite
  • OSHA regulations
  • Problem-solving

Certification

  • Cisco Certified Network Associate (CCNA), CSCO13676148
  • Occupational Safety and Health Administration, OSHA 10

Affiliations

The National Society of Leadership and Success (NSLS)

Technical Skills

LAN/WAN Configuration, Network Monitoring & Performance Tuning, Network Protocols (TCP/IP, DNS, DHCP), Ability to work on data cables, patch panels, and cable management systems, Software Configuration, Computer Hardware/Software Troubleshooting, VMWare Configuration, Windows, Access Control & Intrusion Systems, Advanced Diagnostic Techniques, System Optimization, AWS Cloud Services, IT Strategy & System Analysis, IT Security Policies and Procedures, High-Impact Support, Effective Communication, Ability to read, interpret and understand/learn structured cable design diagrams

Languages

French
Limited Working

Timeline

Locator Technician IV

USIC
05.2021 - Current

Upgrade Technician

CPI Security Systems
04.2020 - 05.2021

Detention Officer

York County Sheriff's Office
04.2019 - 04.2020

Network Cable Installer / Technician

Outsource LLC
05.2018 - 04.2019

Network Cable Installer / Technician

ANISTAR Technologies
02.2018 - 10.2018

Company 1st Sergeant

Armed Forces of Liberia
06.2007 - 02.2013

Bachelor of Science - Information Technology - Network Administration

Purdue University Global

Diploma - Paralegal Specialist Course

Army Logistics University

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CAHMEN FARNGALO