Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cai Norton

Santa Barbara,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent aptitude for customer relations and relationship-building skills thru previous work/life experience. Developed background in tourism, entertainment, and team-management. Social in nature, impassioned by work pertaining to people. Will be an asset to any company looking to enhance customer experience and add devoted employees to their team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Regional Manager

Sidecar Tours
02.2024 - Current

Oversaw scheduling, hiring, and administration of a state-wide tourism company entertaining high-end clientele. Continuously collaborated with executive leadership to ensure consistent location growth and company development.

Tour Guide - Bike/Surf/Kayak

Cal Coast Adventures
06.2021 - Current

Longstanding employment with local industry leader in tour-based activities. Was among the highest rated guides according to Yelp, Google, TripAdvisor reviews. Consistently saw return clientele.

  • Directly responsible for facilitating memorable experiences with clients in a variety of action-based tours.
  • Developed strong organization, drive, and an excess of people skills.

Server/Lead Barback

Events By Rincon
03.2023 - 04.2024

Luxury food and beverage service for corporate events, weddings, and community gatherings.

  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focus on company ethos of unparalleled service.

Education

Bachelor of Arts - Sociology

University of California, Santa Barbara
Santa Barbara, CA
06.2024

Skills

    Business Skills

  • Operations
  • Staff Training and Development
  • Marketing/Promotion
  • Soft Skills

  • Sociological background - strong sense of people, patterns and trends
  • Markets: In tune with stock, automotive, housing markets locally/internationally
  • Extremely personable, strong people skills
  • Excess of local knowledge

Certification

California Guard Card

Languages

English
Native or Bilingual
German
Native or Bilingual
Spanish
Professional Working

Timeline

Regional Manager

Sidecar Tours
02.2024 - Current

Server/Lead Barback

Events By Rincon
03.2023 - 04.2024

Tour Guide - Bike/Surf/Kayak

Cal Coast Adventures
06.2021 - Current

Bachelor of Arts - Sociology

University of California, Santa Barbara
Cai Norton