Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Caiden Collins

Ames,IA

Summary

Results-driven professional known for consistently delivering quality work and exceptional service. Demonstrated excellence in communication and teamwork, contributing to the achievement of organizational goals. Committed to continuous learning and professional development to drive ongoing success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonald's
Ames, IA
04.2021 - Current
  • Frequently commended by supervisors for punctuality, reliability, and a strong work ethic.
  • Recognized for outstanding performance with multiple 'Employee of the Month' awards.
  • Regularly completed any and all assigned tasks in a quick and efficient manner.
  • Participated actively in team meetings, where ideas were shared for improving overall restaurant operations.
  • Optimized staffing arrangements for peak efficiency in operations.
  • Showcased exemplary competence in handling time.
  • Administered extensive cash handling operations routinely.
  • Interviewed and hired the best-qualified candidates.
  • Trained new team members on company policies, procedures, and job responsibilities.
  • Monitored staff for policy adherence.
  • Identified needs of customers promptly and efficiently.
  • Adapted quickly to changing priorities or unexpected situations, while maintaining composure.
  • Demonstrated strong problem-solving skills by resolving all issues effectively.
  • Stayed informed on newest deals to assist customers effectively.

Education

Associate of Arts -

Des Moines Area Community College
Ankeny, IA

Skills

  • Time management
  • Customer service
  • Team building
  • Problem solving
  • Multitasking
  • Excellent communication
  • Teamwork and collaboration
  • Planning
  • Critical thinking
  • Cash handling
  • Organization and time management
  • Customer relations

Accomplishments

  • Lowest OEPE Record (January 2022)
  • Employee of The Quarter (April 2023)- An award that is awarded to 35 McDonald's employees every 4 months based on exceptional performance.
  • Most Outstanding Employee Award (May 2023)- This award is only won by 12 employees in the entire country.
  • Employee of The Quarter (April 2024)- An award that is awarded to 35 McDonald's employees every 4 months based on exceptional performance.

Certification

  • Serv Safe (2022-2027)

References

References available upon request.

Timeline

Shift Manager

McDonald's
04.2021 - Current

Associate of Arts -

Des Moines Area Community College

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Caiden Collins