Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline

Caige Wheeler

Sedalia

Summary

Adept at client support, I enhance the quality of life for individuals at North West Community Services by providing compassionate care and maintaining safety protocols. Skilled in medication administration and behavioral management, I effectively document and contribute to a significant improvement in client wellness.


Overview

8
8
years of professional experience
1
1
Certification

Work History

Direct Support Professional

North West Community Services
04.2021 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.

Store Associate

Big Lots
08.2020 - 03.2021
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.

Courtesy Clerk

Mulch's Country Mart
09.2017 - 07.2020
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Collected hundreds of shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Operated cash register as needed when additional coverage was needed, ensuring customers were served quickly and efficiently while maintaining friendly service.

Dishwasher/Busser

J B's Steakhouse
05.2017 - 08.2017
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

Education

Associate of Arts - Business

State Fair Community College, Sedalia, MO
05-2022

Skills

  • Time management
  • First aid and safety
  • Client support
  • Medication administration
  • Behavioral management
  • Progress documentation

Certification

Certified Medical Assistant

Certified in performing CPR by North West Community Services

Interests

  • I enjoy working out for overall physical and mental well-being
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Timeline

Direct Support Professional - North West Community Services
04.2021 - Current
Store Associate - Big Lots
08.2020 - 03.2021
Courtesy Clerk - Mulch's Country Mart
09.2017 - 07.2020
Dishwasher/Busser - J B's Steakhouse
05.2017 - 08.2017
State Fair Community College - Associate of Arts, Business
Caige Wheeler