Caila Browning
Antioch,TN
Summary
Accomplished Billing Clerk with a proven track record at Wyatt Johnson Ford, adept in data entry and customer communication. Streamlined payment transactions and records research, enhancing operational efficiency. Skilled in account reconciliation and delivering exceptional customer service. Hard working and a team player.
Overview
5
5
years of professional experience
Work History
Billing Clerk
Wyatt Johnson Ford
01.2022 - 09.2023
- Process and verify accurate paperwork for every vehicle deal sold by the dealership.
- Process vehicle deals sold to auctions and other dealerships.
- Write checks to financial institutions to make the payoffs for customers' trade ins.
- Stock in new and used vehicles into the system with the correct information.
- Cover the receptionist for breaks.
Tag and Title Clerk
Rhythm CDJR
07.2021 - 01.2022
- Communicated with customers to resolve common title issues.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Used Xerox machines and reader and printer machines to make, file, and distribute copies of recorded documents.
- Calculated and remitted state sales tax, service, and other charges.
- Performed regular audits of inventory and supplies, minimizing shortages that could disrupt operations.
Receptionist/Tag and Title Clerk
Serra Toyota Of Decatur
03.2019 - 07.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Correctly assign and process title information from each customer for Alabama residence.
- Receipt checks from auction and other dealerships for vehicles we sold to them.
- Stock in new vehicles.
- Cut checks to financial institutions to payoff the vehicles that were traded in by customers.
Education
Associates - General Studies
Calhoun Community College
Tanner, AL08-2018
High School Diploma -
Elkmont High School
Elkmont, AL05-2015
Skills
- Data Entry
- Customer Communication
- Data inputting
- Customer Service
- Payment Transactions
- Records Research
- Account Reconciliation
Timeline
Billing Clerk
Wyatt Johnson Ford
01.2022 - 09.2023
Tag and Title Clerk
Rhythm CDJR
07.2021 - 01.2022
Receptionist/Tag and Title Clerk
Serra Toyota Of Decatur
03.2019 - 07.2021
Associates - General Studies
Calhoun Community College
High School Diploma -
Elkmont High School
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