Nancy Rios
Humble
Summary
Detail-oriented Billing Clerk at Royal Manufacturing, adept at ensuring billing accuracy and resolving account discrepancies to enhance customer satisfaction. Skilled in data entry and customer service, I maintained organized financial records and collaborated effectively with production teams, contributing to seamless operations and improved billing processes.
Overview
16
16
years of professional experience
Work History
Billing Clerk
Royal Manufacturing
08.2009 - 11.2025
- Reviewed and validated invoices to guarantee precise and prompt billing.
- Directed resolution of account discrepancies to maintain high levels of customer satisfaction.
- Maintained organized records of financial transactions for auditing purposes.
- Collaborated with production teams to align billing with manufacturing output.
- Managed customer accounts, resolving discrepancies and ensuring satisfaction.
- Executed billing tasks and recorded information in company databases.
- Implemented process improvements that enhanced efficiency in billing workflows.
- Processed and verified invoices to ensure accuracy and timely billing.
- Monitored payment schedules, following up on outstanding balances proactively.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
- Maintained confidentiality of sensitive customer information by adhering to strict privacy guidelines, upholding the company''s reputation for professionalism in handling personal data.
- Managed invoicing and payment processing operations.
Education
High School Diploma -
Weslaco High School
Weslaco, TX05-1991
Skills
- Data entry
- Data entry accuracy
- Customer service
- Billing document handling
- Data entry proficiency
- Invoice processing
- Data inputting
- Payment transactions
- Accounting support
- A/P and A/R expertise
- Accuracy and precision
Languages
Spanish
Native or Bilingual
Timeline
Billing Clerk
Royal Manufacturing
08.2009 - 11.2025
High School Diploma -
Weslaco High School