Cailee Hudson
Jacksonville,NC
Summary
Detail oriented and organized leader with 2+ years of experience in providing excellent customer service and accurate cashiering.
Overview
3
3
years of professional experience
Work History
Head Crew Leader
Bruster's Real Ice Cream
05.2022 - 06.2024
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Developed a strong sense of teamwork among crew members through regular communication.
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.
- Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.
Office Assistant
J&S Campus Supply/Jostens
06.2021 - 03.2024
- Part-time as needed position.
- Enhanced office efficiency by organizing files, packing orders, mailing invoices, and maintaining a clean workspace.
- Assembled catalogs and other material for school promotional events.
Education
Associate of Science - Biology
Abraham Baldwin Agricultural College
Tifton, GA05-2024
High School Diploma -
Byne Christian School
Albany, GA05-2021
Skills
- Crew oversight
- Multitasking and Organization
- Crew Management
- Heavy Lifting
- Crew Coordination
- New Hire Training
- Proactive Problem Solving
- Quality Control
- Product Knowledge
- Work task assignments
- Cashier
- Manage Money/Bank Deposit
- Adaptability
- Quality Customer Service
- Attention to Detail
Timeline
Head Crew Leader
Bruster's Real Ice Cream
05.2022 - 06.2024
Office Assistant
J&S Campus Supply/Jostens
06.2021 - 03.2024
Associate of Science - Biology
Abraham Baldwin Agricultural College
High School Diploma -
Byne Christian School