Cailey Edwards
Killeen,TX
Summary
Experienced customer service employee with years of excellent reviews and feedback. I've learned to perform under pressure while providing the best experience possible, working to provide genuine connections. Each job has required accuracy, speed, and great communication skills with both customers and coworkers.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Killeen, Texas
07.2021 - 12.2021
- Maintained supply levels in counter and customer areas to meet typical demands.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Accurately performed multiple tasks at once during rush hours.
Cashier/Bagger
H-E-B Grocery
Killeen, Texas
01.2018 - 06.2021
- Monitored self-checkout systems and provided assistance or intervention where required.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Remembered names of multiple customers so that I could provide excellent service.
- Memorized several PLU codes in order to quickly scan and finish out orders with accuracy.
Carhop Server
Sonic Drive-In
Killeen, Texas
07.2017 - 01.2018
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Quickly completed each order with high energy and enthusiasm.
- Took orders with optimism and recommended different menu items to meet individual needs.
Education
High School Diploma -
Homeschool
Home05.2019
Skills
- Hospitality and Professionalism
- Coordinating Orders
- Time Management
- Calm Under Pressure
- Customer Relations
- Team Collaboration
Timeline
Barista
Starbucks
07.2021 - 12.2021
Cashier/Bagger
H-E-B Grocery
01.2018 - 06.2021
Carhop Server
Sonic Drive-In
07.2017 - 01.2018
High School Diploma -
Homeschool