Cailin Hart
Lake Forest,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in the Fashion and Clothing industry.
Overview
4
4
years of professional experience
Work History
Barista
Sur Coffee
San Clemente, CA
09.2022 - 08.2024
- Working in coffee has been the highlight of my work career
- I am wildly passionate about the entire process and culture of making coffee and running a successful coffee shop
- While working at Sur Coffee I have worked in close proximity to the Store Manager and General Manager and have learned the tools of the trade enough to be able to cover managerial responsibilities when needed
- Recommended products based on solid understanding of individual customer needs and preferences
- Controlled line and crowd with quick, efficient service
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise
- Completed successful daily cash audits to correctly balance drawers at end of shifts
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Baker/Kitchen Prep Cook
Sur Coffee
San Clemente, CA
09.2022 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Small Business Owner
Tower 20 Clothing
Lake Forest, CA
07.2020 - Current
- Promoted business via social media to generate leads and maximize brand identity
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities
- Devised processes to boost long-term business success and increase profit levels
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices
- Researched trends and current innovations to determine competition and develop competitive pricing points
- Implemented business strategies, increasing revenue and effectively targeting new markets
- Interacted well with customers to build connections and nurture relationships
- Hand made all products and pieces as well as directing markets and photoshoots to promote them.
Fashion Design and Sewing Instructor
Fashion Camp
Tustin, CA
02.2022 - 08.2024
- Employed variety of teaching strategies and instructional techniques to meet different aptitudes and interests of students
- Encouraged active learning by creating lessons and projects to engage problem-solving and creative abilities
- Communicated effectively with community, families and students to promote academic achievement and accomplish curriculum mission
- Maintained regularly scheduled office hours to advise and assist students with work and assignments
- Taught students history of fashion as well as multiple different design techniques and how to implement them into their own projects
- Inspired students and assisted in developing creativity and self-expression through various art forms and media
- Planned, prepared and directed fashion shows for students to display their work.
Education
Liberal Arts -
Saddleback College
Mission Viejo, CABusiness Administration And Marketing -
Vanguard University of Southern California
Costa Mesa, CA06.2023
Skills
- Team Player
- Customer Service
- Active listener
- Food safety and sanitation
- Planning and execution
- Business marketing
- Business management and development
- Small business operations
I am passionate about surfing, coffee, film photography, and designing for my small clothing line.
I started my small clothing line in 2020 and love creating new designs for it and hosting events and markets with other small businesses. During these events I love to shoot film on my Minolta film camera.
After working at Sur Coffee for so long, I am wildly passionate about a good quality cup of coffee and understanding the whole process of making each cup from start to finish as well as the culture and community of other coffee lovers.
Finally, I have lived in Orange County my whole life to naturally my whole family and I love to surf. One of the things that I am most grateful for in life is being able to live in Southern California and being able to enjoy the beautiful beaches and warm water.
Timeline
Baker/Kitchen Prep Cook
Sur Coffee
09.2022 - Current
Barista
Sur Coffee
09.2022 - 08.2024
Fashion Design and Sewing Instructor
Fashion Camp
02.2022 - 08.2024
Small Business Owner
Tower 20 Clothing
07.2020 - Current
Liberal Arts -
Saddleback College
Business Administration And Marketing -
Vanguard University of Southern California