Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Cailin Tatum

Ottawa,KS

Summary

Organized Tag and Title Clerk proficient in accurately processing and researching vehicle titles in KS. Customer-oriented and hardworking individual with in-depth knowledge of title processing, recordkeeping and Excell. Strong mathematical, customer service and data entry skills. Background includes working in both administrative and customer-facing positions. Top strengths include data entry, payment processing and advanced use of Excell. Fluent in English. Organized Tag and Title Clerk proficient in accurately processing and researching vehicle titles in KS. Customer-oriented and hardworking individual with in-depth knowledge of title processing, recordkeeping and Excell. Strong mathematical, customer service and data entry skills.

Overview

3
years of professional experience

Work History

Premier Automotive

Title Clerk
03.2023 - Current

Job overview

At the dealership, i am responsible for two stores titles. wholesales, dealer trades, and the titles from customer purchases. Where the titles are going, who they are from, what documents are needed, and everything else needed to make a legal sale with the dealership.

While at the DMV i:

  • Received and processed paperwork for titles, new license plates, and renewals.
  • Communicated with customers to resolve common title issues.
  • Contacted KS Motor Vehicle Department to determine status of pending titles.
  • Analyzed title documents to identify potential issues and resolve any discrepancies.
  • Entered title and vehicle information into database.
  • Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
  • Examined and verified 70+ titles weekly.
  • Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
  • Performed data entry and other administrative tasks to keep records and files organized and accurate.

Franklin County

Title Clerk
12.2019 - 03.2023

Job overview

I worked as a Title Clerk for Franklin County Treasuerer in the Motor Vehicle department. During the three years i spent at the county, i was in charge of registering and titling vehicles in customers names. I had to know and understand the laws, rules, and regulations. I kept track of all titles i did, fixed titles that had issues, and kept relations with the public.

Education

Ottawa High School
Ottawa, KS

High School Diploma
05.2012

Skills

  • Business Controls
  • Till Counting
  • License Plates Expertise
  • Customer Accounts Management
  • Customer Inquiries
  • Employee Timesheet Processing
  • Workflow Processes
  • Title Processing
  • Client Satisfaction
  • Inventory Records
  • Temporary Tags
  • Reading Comprehension
  • Security Measures
  • New Product Information
  • Title Examination
  • Documentation Review
  • Excellent Researching Abilities
  • Customer Care

Timeline

Title Clerk

Premier Automotive
03.2023 - Current

Title Clerk

Franklin County
12.2019 - 03.2023

Ottawa High School

High School Diploma
Cailin Tatum