Cailyn McCauley
Brewerton,NY
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Starbucks
Syracuse, US
06.2024 - Current
- Provided exceptional customer service by taking and preparing customized drink orders according to Starbucks standards
- Consistently maintained a clean and organized work environment, ensuring compliance with health and safety regulations
- Efficiently operated espresso machines, blenders, and other equipment to prepare high-quality beverages in a fast-paced setting
- Demonstrated strong knowledge of Starbucks menu items, ingredients, and preparation methods to assist customers with their selections
- Collaborated with team members to ensure smooth workflow during peak hours, contributing to overall customer satisfaction
- Managed cash transactions accurately and efficiently while upholding cash handling procedures
- Adhered to company policies and procedures regarding food handling, sanitation, and quality control at all times
- Maintained inventory levels by restocking supplies as needed and communicating inventory needs to management
Training Manager/ General Manager
Tropical Smoothie Cafe
Cicero, US
05.2023 - 05.2024
- Worked well in a fast-paced, high pressure environment
- Greeted and served customers
- Answered customer questions
- Maintained a positive relationship with coworkers
- Took cash and credit card payments
- Restocked supplies
- Provided customer service with a smile
- Made all customer's enjoy their service (of all ages)
- Training new crew members and took on manager role
- Count drawers and safe
Shift Leader
The Wolak Group
New York State, US
09.2022 - 04.2023
- Worked well in a fast-paced, high pressure environment
- Greeted and served customers
- Answered customer questions
- Maintained a positive relationship with coworkers
- Took cash and credit card payments
- Restocked supplies
- Provided customer service with a smile
- Made all customer's enjoy their service (of all ages)
Seasonal Ta / electronic associate
Walmart
Cicero, US
06.2022 - 07.2022
- Helping customers (which is my favorite)
- Top stock
- Keeping the garden center clean
- Keep the aisles looking neat and clean
- For a short period of time was assisting customers finding a product that best suits their needs (smart watches, a tv , laptop etc)
- Checking out customers
Front Desk Security Officer
Onondaga Community College
Syracuse, US
09.2021 - 06.2022
- Check in students
- Assessing if any students are intoxicated or inebriated in any way.
- Assist any students with security issues to the best of my abilities
- Keep a friendly disposition
- Keep an eye out for any suspicious activity
Education
High school diploma -
Herkimer boces VP-Tech
Dolgeville, NYSkills
- Security
- Sales
- Team management
- Shift Management
- First aid
- Cash register
- Food Safety
- Cash handling
- Serving
- EHR systems
- Communication skills
- Friendly
- Practice management
- Leadership
- Supervising experience
- Front Desk
- Organizational skills
- Customer Service
- POS
- Food handling
- Microsoft Excel
- Retail management
- Guest relations
- Medical office experience
- Kitchen Experience
- Windows
- Host/Hostess
- Dental office experience
- Microsoft Office
- Food Production
- Analysis skills
- Guest Services
- Management
- Food Service
- Tolerant
- Merchandising
- Customer service
- Cash Handling
- Food Preparation
- Computer skills
- Store management
- Microsoft Word
Certification
Driver's License
Languages
English, Expert
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Manager
Starbucks
06.2024 - Current
Training Manager/ General Manager
Tropical Smoothie Cafe
05.2023 - 05.2024
Shift Leader
The Wolak Group
09.2022 - 04.2023
Seasonal Ta / electronic associate
Walmart
06.2022 - 07.2022
Front Desk Security Officer
Onondaga Community College
09.2021 - 06.2022
High school diploma -
Herkimer boces VP-Tech