Cailyn Mcdermott
Citrus Heights
Summary
Dedicated hospitality professional with a strong background in customer service and overall Proven ability to enhance guest satisfaction through effective communication and teamwork. Skilled in inventory control and maintaining health and safety compliance, ensuring a clean and welcoming environment for all guests.
Overview
2
2
years of professional experience
1
1
Certification
Work History
House Keeper
Spring Hill Suites
Roseville, CA
09.2025 - Current
- Maintained cleanliness of guest rooms and common areas, ensuring high standards of hygiene.
- Utilized cleaning equipment and supplies efficiently to enhance room presentation.
- Assisted in inventory management by tracking cleaning supplies and reporting shortages.
- Responded promptly to guest requests for additional amenities or services to improve satisfaction.
Food Runner
Allora
Sacramento, CA
02.2024 - 08.2025
- Delivered food orders promptly to tables, ensuring customer satisfaction and quick service.
- Coordinated with kitchen staff to verify order accuracy and timely meal preparation.
- Maintained cleanliness of dining area, enhancing overall guest experience and safety standards.
- Assisted servers in managing high-volume dining periods, improving workflow efficiency.
Education
High School Diploma -
Victory High School
Rocklin, CASkills
Teamwork
Customer service
Housekeeping
Health and safety compliance
Hospitality background
Customer service-focused
Excellent oral and written communication
Physically strong
Complex Problem-solving
Inventory control
Multitasking and organization
Cleaning and organizing
Time management
Flexible and adaptable
Certification
Food handler’s certificate
Beverage and alcohol certificate
Timeline
House Keeper
Spring Hill Suites
09.2025 - Current
Food Runner
Allora
02.2024 - 08.2025
High School Diploma -
Victory High School