Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer

Cailyn Watson

OFallon,IL

Summary

Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.

Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.

Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.

Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

Overview

4
4
years of professional experience

Work History

Sales Associate

Journeys Kidz
Fairview Heights, IL
07.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Tracked stock using company inventory management software.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Engaged with customers to build rapport and loyalty
  • Prepared merchandise for sales floor by pricing or tagging
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations
  • Increased sales by offering advice on purchases and promoting additional products

Sales Associate

Buildabear
Fairview Heights, IL
06.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.

Retail Sales Associate

Rainbow Shops
OFallon, IL
05.2022 - 07.2022
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Cashier

Wendy's
Fairview Heights, IL
04.2018 - 11.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Cashier

Payless
Fairview Heights, IL
08.2018 - 02.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Sales Associate

Papayaclothing
Waldorf, MD
07.2016 - 06.2017
  • Supported performance targets by maintaining clean and neat work areas.
  • Finalized products by attaching hardware, labels and tags and preparing shipments.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.

Cashier

GameStop
Alexandria, VA
09.2016 - 03.2017
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Helped customers complete purchases, locate items and join reward programs
  • Answered questions about store policies and addressed customer concerns
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Processed customer refunds and exchanges according to established guidelines
  • Reviewed new promotions and monitored price changes
  • Welcomed customers and helped determine their needs

Education

Some College (No Degree) -

Harris Stowe State University
Saint Louis, MO

High School Diploma -

OFallonTownshipHighschool
OFallo, IL
05.2018

Skills

  • Store Merchandising
  • Selling Techniques
  • Verbal and Written Communication
  • Company Standards
  • Maintaining Clean Work Areas
  • Customer Service
  • Time Management
  • Retail Effectiveness
  • Stocking and Receiving
  • Teamwork and Collaboration
  • Critical Thinking
  • Returns and Refunds
  • Merchandising
  • Suggestive Selling

Timeline

Sales Associate

Journeys Kidz
07.2022 - Current

Sales Associate

Buildabear
06.2022 - 08.2022

Retail Sales Associate

Rainbow Shops
05.2022 - 07.2022

Cashier

Payless
08.2018 - 02.2019

Cashier

Wendy's
04.2018 - 11.2019

Cashier

GameStop
09.2016 - 03.2017

Sales Associate

Papayaclothing
07.2016 - 06.2017

Some College (No Degree) -

Harris Stowe State University

High School Diploma -

OFallonTownshipHighschool

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Cailyn Watson