Cain Cortes
New Braunfels,TX
Summary
Reliable Servicer with substantial experience in providing exceptional customer service, maintaining equipment and ensuring smooth operations. Strong skills include problem-solving, communication and organization. Demonstrated success in identifying issues promptly and providing effective solutions to ensure optimal functionality. Committed to maintaining high standards of workmanship and efficiency.
Overview
2
2
years of professional experience
Work History
Lumber Customer Service Associate
Home Depot
New Braunfels, TX
09.2023 - 07.2024
- Greeted customers and provided them with assistance.
- Answered customer inquiries regarding lumber products, prices, availability, product uses, and services.
- Assisted customers in selecting appropriate lumber materials for their projects.
- Operated various wood cutting tools, such as chain saws, circular saws and hand saws.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer complaints in a professional manner.
- Assisted with loading and unloading deliveries from vendors.
Park Services Lead ( Seasonal )
Schlitterbahn Waterpark
New Braunfels, TX
04.2023 - 08.2023
- Organized daily work assignments for park services staff.
- Ensured that all equipment and supplies were properly maintained and functioning correctly.
- Conducted regular inspections of the park grounds to identify potential hazards or areas needing improvement.
- Developed innovative ways to enhance customer satisfaction with park services.
- Provided excellent customer service to visitors at the park.
- Responded quickly and effectively to any complaints or issues raised by visitors or employees.
- Performed routine repairs on equipment used in Park Services operations.
- Cleaned and removed litter from parks, parking lot and other public areas.
Server
Montana Mike's Steakhouse
New Braunfels, TX
02.2022 - 04.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
New Braunfels High School
New Braunfels, TX05-2023
Skills
- Product display
- Stocking shelves
- Team Collaboration
- Customer Complaint Resolution
- Customer Support
Timeline
Lumber Customer Service Associate
Home Depot
09.2023 - 07.2024
Park Services Lead ( Seasonal )
Schlitterbahn Waterpark
04.2023 - 08.2023
Server
Montana Mike's Steakhouse
02.2022 - 04.2023
High School Diploma -
New Braunfels High School
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