Kelvilyn Kindrick
Irving,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
7
7
years of professional experience
Work History
Lumber Customer Service Associate
Home Depot
Monroe, Louisiana
01.2023 - Current
- Operated cash register to process payments from customers.
- Stocked shelves with lumber supplies as needed.
- Answered customer inquiries regarding lumber products, prices, availability, product uses, and services.
Billing Agent
Xfinity Cable
Monroe, LA
02.2020 - 12.2022
- Provided detailed explanations to customers about their bills and charges.
- Performed daily reconciliation of invoices against accounts receivable ledger.
- Generated reports on overdue payments, credit balances, and other financial metrics.
Food Service Worker
Whatabuger
Monroe, LA
07.2017 - 10.2020
- Utilized point-of-sale systems for taking orders from customers.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Cleaned kitchen areas, equipment and utensils.
- Followed established cash handling procedures when collecting payment from customers.
Education
Bachelor Degree - Law (Pre-Law)
Grambling State University
Grambling, LA05-2022
High School Diploma -
Carrol High School
Monroe, LA05-2018
M.D. - Law
Grambling State University
Grambling, LASkills
- Scheduling appointments
- Project Estimation
- Product display
- Stocking shelves
- Inbound and Outbound Calling
- Point of sale systems
- MS Office proficiency
- Customer Relationship Management (CRM)
- Customer Service
Timeline
Lumber Customer Service Associate
Home Depot
01.2023 - Current
Billing Agent
Xfinity Cable
02.2020 - 12.2022
Food Service Worker
Whatabuger
07.2017 - 10.2020
Bachelor Degree - Law (Pre-Law)
Grambling State University
High School Diploma -
Carrol High School
M.D. - Law
Grambling State University
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
SABRINA SIKDERSABRINA SIKDER
Store Connectivity Specialist at HOME DEPOT HOME SERVICES, HVACStore Connectivity Specialist at HOME DEPOT HOME SERVICES, HVAC
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Ebony WilliamsEbony Williams
Security Shift Supervisor at ProsegurSecurity Shift Supervisor at Prosegur