Spencer Mosley
Uvalda ,GA
Overview
2
2
years of professional experience
Work History
Lumber Customer Service Associate
Handy Andy
Vidalia, GA
08.2024 - 06.2025
- Enhanced customer satisfaction by providing knowledgeable lumber product recommendations and solutions.
- Supported, volunteered, and worked in order to support customer service needs were met during the damaging impact of Hurricane Helene.
- Provided customers with assistance in loading and moving lumber tools, and equipment.
- Completed regular checks in order to ensure that the lumber yard was free of debris and a safe work environment.
- Addressed common customer inquiries regarding product specifications, usage instructions or general project advice.
- Implemented effective merchandising strategies to showcase featured lumber products, driving increased sales.
- Streamlined the inventory management process to maintain an organized and efficient lumber display.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Merchandise Stocker
Dennis Sports Shop
Uvalda, GA
05.2023 - 08.2023
- Ensured and enhanced stock efficiency with attention to detail on rotation methods, minimizing expired or damaged items.
- Upheld visual merchandising standards across the store and routinely checked for misplaced or incorrectly priced items.
- Improved sales floor appearance through timely replacement of products and regular maintenance.
- Reduced stock discrepancies by document low stock items and reporting any variances to management.
- Contributed to team success by collaborating with coworkers on various tasks, such as restocking and merchandising.
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Followed orders precisely for correct items, sizes and quantities.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Education
Vidalia High School
Vidalia, GASkills
- Cleanliness
- Customer service
- Team collaboration
- Complex Problem-solving
- Teamwork
- Time management
- Attention to detail
Timeline
Lumber Customer Service Associate
Handy Andy
08.2024 - 06.2025
Merchandise Stocker
Dennis Sports Shop
05.2023 - 08.2023
Vidalia High School