Daniel Cruz
MIAMI,Florida
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lumber Customer Service Associate
Home Depot
05.2021 - Current
- Addressed common customer inquiries regarding product specifications, usage instructions or general project advice.
- Operated heavy machinery such as forklifts safely and effectively to move large quantities of lumber materials efficiently.
- Enhanced customer satisfaction by providing knowledgeable lumber product recommendations and solutions.
Cashier
Pollo Tropical
07.2020 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Hialeah High School
Hialeah, FL06-2020
Skills
- Cleanliness
- Team collaboration
- Problem-solving skills
- Attention to detail
- Calm and professional under pressure
Certification
- Firefighter Certificate of Compliance
- EMT completion May 1st 2025
- Emergency Vehicle Operator Course 16 hours (EVOC)
- Completion of First Responder
- NWCG Training Course Completion Certificate
- Curbside Manner: Stress First Aid for the Street
- IS-100.c: Introduction to Incident Command
- IS-200.c: Basic Incident Command System
- IS-700.b: Introduction to the National Incident Management System
- IS-800.d: National Response Framework, An Introduction
- Basic Life Support Certification (BLS)
- Forklift Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Mountain Biking
- Fishing
- Photography
- Animal Care
Timeline
Lumber Customer Service Associate
Home Depot
05.2021 - Current
Cashier
Pollo Tropical
07.2020 - 01.2021
High School Diploma -
Hialeah High School
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