Cain Gough
Richmond,VA
Summary
Dedicated Fulfillment Expert with a focus on quality assurance and time management. Experienced in training teams and overseeing efficient order fulfillment, ready to contribute to operational success and enhance customer experiences. Reliable individual with background as Picker for large organizations. Motivated and highly communicative when working quickly while observing company procedures. Excellent contributor to large and small teams within all scales of warehouse environments. Unafraid of hard work, hot or cold conditions or heavy lifting. Punctual and responsible with great quality control and order review skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fulfillment Expert
Target
Richmond, Virginia
08.2023 - Current
- Trained staff members on proper packing techniques to minimize damage during shipping.
- Processed online orders efficiently for timely fulfillment and delivery.
- Efficiently picked products for orders in a timely manner
- Operated warehouse equipment such as the WAV and motorized and manual pallet jacks
- Assisted customers and attended to day to day task while abiding by time constraints
Shift Leader
Jersey Mike's Subs
Burke, Virginia
07.2022 - 01.2023
- Led employees to uphold productivity and deliver exceptional customer service.
- Supervised team members during busy shifts, enhancing service efficiency.
- Trained new employees on company policies and food preparation standards.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Executed closing tasks, including arming building, closing cash register, and organizing food items.
Education
High School Diploma -
Independence Non Traditional School
Manassas, VA06-2021
Some College (No Degree) - Undeclared
VCU
Richmond, VASkills
- Order processing
- Inventory management
- Warehouse equipment operation
- Packing techniques
- Quality assurance
- Customer relationship management
- Training staff
- Time management
- Team leadership
- Attention to detail
Certification
- WAV - Target, 2023
- Motorized Pallet Jack - Target, 2023
- Baler - Target, 2023
- Compactor - Target, 2023
Timeline
Fulfillment Expert
Target
08.2023 - Current
Shift Leader
Jersey Mike's Subs
07.2022 - 01.2023
High School Diploma -
Independence Non Traditional School
Some College (No Degree) - Undeclared
VCU