Cain Sequeira
Sacramento,CA
Summary
As an accomplished Arco AMPM employee and Ramp Agent, I bring a proven track record of driving operational excellence during shifts. With a keen understanding of inventory management, and customer service, I have consistently ensured seamless store operations while upholding the brand's high standards. Proficient in handling cash, overseeing transactions, and maintaining a secure, pristine, and organized work environment,
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ramp Agent
Southwest Airlines
10.2022 - 01.2023
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 5 daily flights.
- Connected electrical power unit and hoses to aircraft.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Operated equipment while observing standard safety procedures.
Ramp Agent
Worldwide Flight Services
06.2021 - 10.2022
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Connected electrical power unit and hoses to aircraft.
- Coordinated ground crew activities to complete objectives on schedule.
- Drove forklifts, pallet jacks and other equipment to move materials.
Night Crew Lead
Arco Ampm
02.2019 - 07.2021
- Removed all boxes and related trash from sales floor.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
High School Diploma -
McClellan High School
Antelope, CA06.2020
Skills
- Loading and Unloading
- Freight Labeling
- Organize Storage Areas
- Workload Management
- Moving Boxes
- Problem Resolution
- Cash Register Operations
- Closing Procedures
- Customer Experience
- Physical Strength and Stamina
- Aircraft Tug Operation
- Materials Handling Safety Training
- Security Processes
- Operate Forklift
Certification
- Dante Certified Level 1 - 0048-27f5-e260-72e9
Timeline
Ramp Agent
Southwest Airlines
10.2022 - 01.2023
Ramp Agent
Worldwide Flight Services
06.2021 - 10.2022
Night Crew Lead
Arco Ampm
02.2019 - 07.2021
High School Diploma -
McClellan High School
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