Cainan Dasilva
Greenville,SC
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals.
Overview
5
5
years of professional experience
Work History
Sales Manager
Massage Envy
11.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Shift Leader
Limoncello Italian Restaurant
01.2020 - 11.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Shift Manager/Key Holder
Woodbridge Township Municipal Building
04.2018 - 01.2020
- Completed store opening and closing procedures.
- Trained and mentored new employees.
- Opened and closed store five days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Processed cash, credit, debit, and check payments.
Education
Associate of Science - Business' Administration
Pennsylvania State University
University Park, PA05.2022
High School Diploma -
Woodbridge High School
Woodbridge, NJ06.2020
Skills
- Service-Orientation
- Product and Service Management
- Recruiting and Hiring
- Verbal and Written Communication
- Sales Strategy Development
- Coaching and Mentoring
- Bilingual
Timeline
Sales Manager
Massage Envy
11.2022 - Current
Shift Leader
Limoncello Italian Restaurant
01.2020 - 11.2022
Shift Manager/Key Holder
Woodbridge Township Municipal Building
04.2018 - 01.2020
Associate of Science - Business' Administration
Pennsylvania State University
High School Diploma -
Woodbridge High School
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