Summary
Overview
Work History
Education
Skills
Timeline
Generic

TERESA CAIN-SMITH

Brick

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

9
9
years of professional experience

Work History

Community Support Specialist

Triple C Housing
01.2022 - Current
  • Supported clients in developing goals and social skills, improving individual wellness and productivity.
  • Liaised with community members, recommending resources and programs.
  • Produced crisis management and intervention plans for communities in need.
  • Established networks to increase community awareness of new programs.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.

Case Manager/Front Desk Receptionist

Bright Harbor Healthcare
07.2022 - 04.2025
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Developed and implemented comprehensive case management plans to address client needs and goals.

Residential Manager

The Center For Family Support
03.2019 - 08.2022
  • Managed daily operations of residential facilities, ensuring quality care and regulatory compliance.
  • Recruited, trained, and supervised direct care staff, maintaining optimal staffing levels.
  • Conducted performance evaluations and facilitated ongoing staff development.
  • Enforced policies and best practices to uphold high standards of care.
  • Participated in intake, treatment planning, and discharge processes with multidisciplinary teams.
  • Maintained accurate consumer records in compliance with regulations.
  • Engaged families and coordinated community resources and recreational activities.
  • Managed administrative tasks including payroll, reports, and staff meetings.
  • Collaborated with management and regulatory agencies during inspections.

Case Manager

Service for the Underserved
09.2016 - 03.2019
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Advocated for social and community service programs to increase awareness and funding.
  • Participated in community events to promote services and engage with public.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Monitored clients' progress and tracked client services to provide crisis interventions.

Education

Master’s Social Work - Social Work

Kean University
Union, NJ
05-2026

Bachelor of Arts - Law And Society

John Jay College of Criminal Justice
New York, NY
06-2016

Bachelor of Arts - Criminal Justice

State University of New York At Potsdam
Potsdam, NY
05-2012

Skills

  • De-escalation techniques
  • Mental health awareness
  • Partnership building
  • Compliance monitoring
  • Community outreach
  • Client needs assessments
  • Life skills training
  • Health promotion
  • Service planning
  • Client advocacy

Timeline

Case Manager/Front Desk Receptionist

Bright Harbor Healthcare
07.2022 - 04.2025

Community Support Specialist

Triple C Housing
01.2022 - Current

Residential Manager

The Center For Family Support
03.2019 - 08.2022

Case Manager

Service for the Underserved
09.2016 - 03.2019

Master’s Social Work - Social Work

Kean University

Bachelor of Arts - Law And Society

John Jay College of Criminal Justice

Bachelor of Arts - Criminal Justice

State University of New York At Potsdam

Similar Profiles

CREATE PROFILE