Kathrina Bahadoor-Trapp
Upper Darby,PA
Summary
Experienced with community engagement and support strategies, aiding in development and execution of impactful community programs. Utilizes effective communication and empathy to connect with diverse individuals and groups. Knowledge of conflict resolution and resource coordination to support community well-being.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Community Support Specialist
Step by Step Inc.
04.2025 - Current
- Developed individualized support plans enhancing client engagement and well-being.
- Facilitated group activities promoting social skills and community integration.
- Collaborated with multidisciplinary teams to address client needs and progress.
- Monitored client progress, ensuring adherence to established care plans and goals.
- Advocated on behalf of clients in various settings, securing necessary resources and services for their success.
- Provided crisis intervention when needed, utilizing de-escalation techniques and coordinating appropriate responses.
Automated Logistics Specialist
U.S. Army
02.2019 - 02.2022
- Maintained complete accountability for routine and high-dollar items, ensuring proper documentation and tracking of all items through organizational property management systems.
- Repaired and constructed fiberboard or wooden containers, packs, crate, stencil, weigh and band equipment and supplies tracking systems. Performed comprehensive inventory management and control for cyclic, sensitive, and returned items.
- Maintained stock locator system and administered document control procedures.
- Operated material handling equipment (MHE).
- Performed Global Combat Support System-Army duties in automated applications.
- Coordinated equipment maintenance and testing efforts, as well as equipment and inventory transfers to and from other branches of the organization.
Medical Assistant
The Children's Hospital of Philadelphia
10.2016 - 02.2019
- Recorded vital signs
- Performed hearing and vision screens
- Administered injections
- Dispensed medication and in office treatments
- Performed pregnancy tests, cholesterol screens, hgb and lead screens
- Updated patient's information in EMR system
Cashier
Wendy's
09.2014 - 09.2016
- Maintaining personal data of the served orders
- Reconciled cash for each of the cash registers at the end of each shift
- Established and identified prices of goods
- Tabulated bills using calculator, cash registers and optical price scanners
- Received customers payments via checks, cash, credit cards, vouchers and automatic debit
Education
Bachelor - Criminal Justice With A Minor in Psychology
Austin Peay State University
Clarksville, TN05-2025
Diploma - Medical Assistant
Harris School of Business
Upper Darby, PA05.2015
Skills
- Leadership
- Customer service excellence
- Mental health awareness
- De-escalation techniques
- Client advocacy
- Crisis intervention
Certification
CPR Certification
Mental Health First Aid
Timeline
Community Support Specialist
Step by Step Inc.
04.2025 - Current
Automated Logistics Specialist
U.S. Army
02.2019 - 02.2022
Medical Assistant
The Children's Hospital of Philadelphia
10.2016 - 02.2019
Cashier
Wendy's
09.2014 - 09.2016
Diploma - Medical Assistant
Harris School of Business
Bachelor - Criminal Justice With A Minor in Psychology
Austin Peay State University
Military Service
- Branch: United States Army
- Service Country: United States
- Rank: Specialist
- May 2019 to February 2022