Caireen Elmore
Madison
Summary
Results-oriented administrative professional with experience providing comprehensive support in the education and collections industries and hospitality management. Adept at project coordination, client interface, scheduling, file maintenance, and document preparation. Possess strong communication, interpersonal, and problem-solving skills. Proven ability to prioritize tasks, meet deadlines, and maintain confidentiality. Committed to delivering exceptional administrative collaboration and contributing to organizational success.
Overview
27
27
years of professional experience
Work History
Clerk
State of Alabama
Huntsville
04.2025 - Current
- Assisted customers with inquiries and complaints in a professional manner.
- Answered customer inquiries via phone and email.
- Scanned documents into digital formats ensuring accuracy of content.
- Entered data into computer systems accurately and efficiently.
- Answered phones in a courteous manner while providing excellent customer service.
- Utilized computer software programs to create reports, labels, forms.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Communicated with customers and employees to answer questions or explain information.
- Supported office clerical functions using word processing and other software, email and office machines.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Operated photocopiers and scanners, facsimile machines and personal computers.
Special Education Administrative Assistant
Department of Defense Education Activity
Kaiserslautern
09.2022 - 09.2024
- Provided dedicated administrative and procedural support to the Special Education staff at 4 district schools per DoDEA regulations
- Compiled the weekly individual student assessments for 50-60 students
- Maintained a complex system of official and confidential files in compliance with existing guidelines and directives to ensure the files were readily available
- Trained incoming accessors on office procedures specific to the special education department
- Organized and scheduled meetings with parents, teachers, and other staff members to discuss student progress and concerns
Shift Leader, Management Team
Zoe's Kitchen
Dothan
10.2017 - 03.2020
- Supervised employees and managed catering orders and deliveries across the Wiregrass region
- Implemented an automated computer catering management system
- Managed inventory levels using company systems and guidelines to reduce loss.
- Trained new employees on company processes and procedures per corporate guidelines
- Counted drawers and followed proper daily cash handling procedures.
Manager
Longhorn Steakhouse
Dothan
09.1998 - 10.2017
- Managed 13 employees per shift
- Addressed and resolved customer comments and complaints
- Oversaw the bar inventory which included ordering, stocking, and rotating goods
- Developed and implemented operational strategies to improve productivity.
- Conducted pre-inspections before corporate management visits
Education
Associate of Applied Science - Computer Information Science
Wallace Community College
Dothan, ALAssociate of Applied Science - Accounting
Wallace Community College
Dothan, ALSkills
- Microsoft Office Suite
- Google Workspace
- ASPEN
- Records Management Systems
- Database Management
- Data entry
- Document scanning
- Records retrieval
- Administrative tasks
- Mail handling
- Confidentiality
Timeline
Clerk
State of Alabama
04.2025 - Current
Special Education Administrative Assistant
Department of Defense Education Activity
09.2022 - 09.2024
Shift Leader, Management Team
Zoe's Kitchen
10.2017 - 03.2020
Manager
Longhorn Steakhouse
09.1998 - 10.2017
Associate of Applied Science - Computer Information Science
Wallace Community College
Associate of Applied Science - Accounting
Wallace Community College
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