CAIRO C. GREEN, CFSP
Houston,TX
Summary
Dedicated and compassionate funeral service professional with more than 25 years of comprehensive and expansive expertise in all aspects of funeral service operations and execution. Exceptional ability to cultivate a comfortable environment for families by providing information, resources, and consistently superior care with a personal touch. Effectively identifies and responds to client needs through exemplary communication. Displays diligence in all endeavors with attention to meticulous detail for optimal end results.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Funeral Director - General Manager
All Peoples' Funeral Home
06.2005 - Current
- Prepare funeral arrangements for clients, conduct daily operations, merchandising, inventory management, and finances.
- Prepare insurance claims and death certificates.
- Maintains an open relationship with vendors: casket suppliers, florists, escorts, clergy, cemeteries, etc.
- Perform executive administrative duties, managing accounts receivables and payables.
- Proficient in dressing and casketing of remains.
- Skilled in cosmetics and hair.
- Assist families with merchandise selection during the arrangement process.
- Assist with the transfer of cremated remains.
- First Calls.
- In home, virtual, or office arrangements.
- Coordinated funeral services, ensuring adherence to family wishes and cultural traditions.
- Oversaw preparation of deceased, maintaining dignity and respect throughout the process.
- Coordinated over 150 funeral services annually, maintaining a 95% family satisfaction rating.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Served diverse clientele by offering a range of culturally and religiously appropriate services.
- Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
Minister of Music
Gethsemane Missionary Baptist Church
07.2004 - Current
- Directed diverse music programs, enhancing worship experience and community engagement.
- Evaluated music ministry effectiveness, implementing improvements for enhanced congregational participation and satisfaction.
- Streamlined communication processes between musicians, clergy staff, volunteers which improved overall coordination during event planning stages.
- Provided inspiring and motivational music ministry during worship services, programs and events to uplift, encourage and entertain people with positive messages and values.
- Managed music ministry budget and submitted required reports, estimates and requests by deadlines.
Funeral Attendant
Frazier – Mitchell Funeral Service
05.2002 - 08.2025
- Coach/ Limo Driver
- Performed a variety of tasks during funeral, such as placing casket in chapel or chapel prior to service, arranging floral offerings or lights around casket, directing or escorting mourners, closing casket, and issuing and storing funeral equipment.
- Prepared and arranged funeral services, ensuring respectful presentation of deceased.
- Assisted families with funeral planning, providing compassionate support during emotional times.
- Drove company vehicles to transport remains or families to services.
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
Funeral Attendant
Mercy Funeral Home
01.1997 - 01.2001
- Maintained cleanliness and organization of facilities to uphold professional standards.
- Operated technical equipment related to service delivery and memorial presentations.
- Set up flowers, opened and closed caskets and acted as pallbearer.
- Provided personal assistance, emotional support and personal care to clients.
- Arranged floral tributes and lights around caskets in visitation rooms and chapels.
Education
Certificate - Mortuary Science, Funeral Service Education
Amarillo College
Amarillo, TX01.2015
Skills
- Tribute (Crakn)
- TxEver
- Supplier relationship management
- Customer service excellence
- Visual communication design
- Event management
- Social Media
- Experienced in document creation using Microsoft Word
- Strategic public relations
- Team management
- Analytical Skills
- Customer relationship management
- Knowledge of OSHA regulations
- Empathetic communication
- Pricing structures
- Regulatory compliance
- Funeral service management
- Experienced notary services provider
- Floral arrangement expertise
- Expertise in restorative art applications
- Cremations
- Obituary writing
- Teamwork and collaboration
- Attention to detail
- Problem-solving
- Reliability
- Funeral service coordination
- Compassionate communication
Affiliations
- Houston Funeral Directors & Morticians Association - Member
- Independent Funeral Directors Association of Texas (IFDA) - Member
- National Funeral Directors & Morticians Association – Member
- New Generation of Funeral Service Practitioners – Board Member
- Academy of Professional Funeral Service - Member
- Gospel Music Workshop of America (GMWA)
Certification
- Licensed Funeral Director, TX
- CFSP - Certification
- Notary Public
Timeline
Funeral Director - General Manager
All Peoples' Funeral Home
06.2005 - Current
Minister of Music
Gethsemane Missionary Baptist Church
07.2004 - Current
Funeral Attendant
Frazier – Mitchell Funeral Service
05.2002 - 08.2025
Funeral Attendant
Mercy Funeral Home
01.1997 - 01.2001
Certificate - Mortuary Science, Funeral Service Education
Amarillo College