Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

caissie flores

Rio Grande City

Overview

16
16
years of professional experience
1
1
Certification

Work History

Kitchen ,Assistant Manager ,Manager

Stripes Convenience Store
La Grulla Texas
06.2025 - Current
  • Trained new staff on food preparation techniques and customer service standards.
  • Developed and maintained inventory management procedures for kitchen supplies.
  • Developed strong working relationships with vendors leading to improved reliability of supply chain.
  • Enhanced customer satisfaction through ensuring consistent food quality and presentation.
  • Taking care of the deli with good presentation making sure customers are satisfied with the product and presentation ,working on sales to go up , taking care of the Hatco and Deli
  • Working from kitchen to becoming a Assistant Manager was a great experience and diffrent things learning how to control more stuff at the store, Have more pressure learning how to control a problem
  • From Kitchen to Assistant Manager and Becoming a Active Manager was a wonderful experience that I want to keep up leaning
  • Developed kitchen staff through training, disciplinary action, and performance reviews.

Salon Cosmetologist

Innovation Beauty Salon
Rio Grande City, TX
07.2020 - 04.2023
  • Delivered personalized haircuts and styling services to diverse clientele.
  • Advised clients on hair care products and maintenance techniques.
  • Maintained cleanliness and organization of the salon environment.
  • Assisted in managing appointment scheduling and client records.
  • Evaluated product performance, recommending improvements for inventory selection.
  • Trained junior staff on salon procedures and best practices for service excellence.
  • Developed strong client relationships through effective communication and service delivery.
  • Delivered outstanding bridal styling services for wedding parties, contributing to memorable occasions for clients.
  • Assisted in managing salon inventory for timely replenishment of supplies while reducing waste expenses.

Team Leader

Burger King
La Joya, TX
01.2013 - 2015
  • Supervised cashier team, ensuring adherence to operational standards and customer service excellence.
  • Trained new cashiers on register procedures, customer interaction, and company policies.
  • Managed daily cash flow, balancing registers and preparing deposits for accuracy and security.
  • Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction and loyalty.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Store Owner

El Tunel Drive Thru
Sullivan City, TX
03.2010 - 2012

Owner of Drive Thru sell fruit cups, receiving vendors , customer service , inventory of store , counting , hiring people ...

  • Managed daily operations to ensure efficient service delivery and customer satisfaction.
  • Streamlined inventory management processes to reduce waste and optimize stock levels.
  • Established strong relationships with suppliers for better pricing and timely deliveries.
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.

Education

Diploma - Cosmetologist

UCAS
La Joya, TX
05-2021

High School Diploma -

La Joya High School
La Joya, TX
05-2010

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Customer relations
  • Task delegation
  • Employee scheduling

Certification

Cosmetologist license

Languages

English
Elementary
Spanish
Elementary

Timeline

Kitchen ,Assistant Manager ,Manager

Stripes Convenience Store
06.2025 - Current

Salon Cosmetologist

Innovation Beauty Salon
07.2020 - 04.2023

Team Leader

Burger King
01.2013 - 2015

Store Owner

El Tunel Drive Thru
03.2010 - 2012

Diploma - Cosmetologist

UCAS

High School Diploma -

La Joya High School
caissie flores