Trained new staff on food preparation techniques and customer service standards.
Developed and maintained inventory management procedures for kitchen supplies.
Developed strong working relationships with vendors leading to improved reliability of supply chain.
Enhanced customer satisfaction through ensuring consistent food quality and presentation.
Taking care of the deli with good presentation making sure customers are satisfied with the product and presentation ,working on sales to go up , taking care of the Hatco and Deli
Working from kitchen to becoming a Assistant Manager was a great experience and diffrent things learning how to control more stuff at the store, Have more pressure learning how to control a problem
From Kitchen to Assistant Manager and Becoming a Active Manager was a wonderful experience that I want to keep up leaning
Developed kitchen staff through training, disciplinary action, and performance reviews.
Salon Cosmetologist
Innovation Beauty Salon
Rio Grande City, TX
07.2020 - 04.2023
Delivered personalized haircuts and styling services to diverse clientele.
Advised clients on hair care products and maintenance techniques.
Maintained cleanliness and organization of the salon environment.
Assisted in managing appointment scheduling and client records.
Evaluated product performance, recommending improvements for inventory selection.
Trained junior staff on salon procedures and best practices for service excellence.
Developed strong client relationships through effective communication and service delivery.
Delivered outstanding bridal styling services for wedding parties, contributing to memorable occasions for clients.
Assisted in managing salon inventory for timely replenishment of supplies while reducing waste expenses.
Team Leader
Burger King
La Joya, TX
01.2013 - 2015
Supervised cashier team, ensuring adherence to operational standards and customer service excellence.
Trained new cashiers on register procedures, customer interaction, and company policies.
Managed daily cash flow, balancing registers and preparing deposits for accuracy and security.
Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction and loyalty.
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Communicated with customers and team members to solve problems.
Processed both cash and card purchases and returns.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Store Owner
El Tunel Drive Thru
Sullivan City, TX
03.2010 - 2012
Owner of Drive Thru sell fruit cups, receiving vendors , customer service , inventory of store , counting , hiring people ...
Managed daily operations to ensure efficient service delivery and customer satisfaction.
Streamlined inventory management processes to reduce waste and optimize stock levels.
Established strong relationships with suppliers for better pricing and timely deliveries.
Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
Baker Manager, Assistant Manager, General Manager, Kitchen Help at Schlotzsky’sBaker Manager, Assistant Manager, General Manager, Kitchen Help at Schlotzsky’s