Caitie (CJ) Byrd
Tempe,AZ
Summary
Well-qualified Clinical Trainer adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Clinical Trainer- ARTAS
Venus Concept
03.2022 - Current
- Completes and maintains training records, trainee education files, and documentation of competency skill level
- Works jointly with clinical training team to develop clinical material including presentation, curriculum, and live training protocols.
- Conducted clinical simulations and provided feedback for each individual provider.
- Provided educational lectures and facilitated discussions on weekly basis as part of the on-boarding process.
- Provided immediate and constructive feedback to providers individually and as group.
- Improved performance by defining clear goals and communicating performance metrics.
- Updated instructional materials, ordered equipment and supplies and utilized various learning modalities to enhance instruction.
- Distributed course syllabus and communicated course standards and learning objectives to students.
- Provide clinical instruction for up to six providers in clinical settings.
- Coordinated training schedules across sites with practice development managers to optimize training initiatives and work-flow management.
- Facilitated virtual, in-person and blended learning sessions.
Independent Clinical Trainer
National
01.2015 - 03.2022
- Provided on-site training for physicians, advanced level providers, and ancillary staff regarding medical hair restoration
- Trained and mentored new personnel.
- Consults with division director, director of nursing, and other trainers to conduct new hire trainings
- Supervise new hires in the field to continue education and conduct assessments regarding promotion
- Maintains relationships with physicians across the country by ensuring procedure specific education, inventory management, and staffing
- Catalogs weekly travel expenses for reimbursement.
- Provided skill demonstrations for device operation, sterile processing protocols, and maintained clinical logs.
- Enhanced teams to offer services nation wide.
Account Specialist
RS Medical
04.2012 - 08.2015
- Conducted patient device education opportunities in a variety of settings across the greater Phoenix metropolitan area
- Collaborated with the regional account manager to create a curriculum for physician and staff education utilizing Microsoft Office Suite software
- Maintained HIPAA compliant medical records
- Maintained accurate records of expenses for meals, entertainment, training, and transportation.
- Adhered to standards of quality and service as well as all compliance requirements.
- Served customers with knowledgeable, friendly support at every stage of the training experience.
- Kept detailed records of daily activities through online customer database.
- Built relationships with customers and community to promote long term business growth.
Certified Medical Assistant
Hair Club for Men and Women
08.2011 - 04.2012
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Dictated HIPAA compliant patient records.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Clinical Research Assistant
Benaroya Research Institute
01.2011 - 07.2011
- Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
- Followed informed consent processes and maintained records.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
- Gathered, processed, and shipped lab specimens.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Certified Medical Assistant
Virginia Mason Medical Center
01.2010 - 01.2011
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Education
Bachelor of Science - Business Management
Western Governors University
07.2018
Skills
- Software Proficiency
- Quality Assurance
- Clinical Expertise
- Curriculum Development
- Attention to Detail
- Critical Thinking
- Active Listening
- Interpersonal Skills
- Training Delivery
- Clinical Instruction
Leadership Recognition
- Certificate of Appreciation, US Army, Joint Base Lewis-McChord, WA, 05/01/18, Recognized for contributions made to support of Army life for military families.
- Volunteer, Bethel School District, Graham, WA, 10/01/17, 04/01/18, Provided special education to children ages 5 to 12 under the supervision of the classroom teacher., Assisted teachers with curriculum preparation by providing resources and planning for classroom instruction.
- NeoGrafter of the Year, NeoGraft, Charlotte, NC, 07/01/16, Recognized for excellence in physician satisfaction for providing outstanding NeoGraft hair transplant services.
Timeline
Clinical Trainer- ARTAS
Venus Concept
03.2022 - Current
Independent Clinical Trainer
National
01.2015 - 03.2022
Account Specialist
RS Medical
04.2012 - 08.2015
Certified Medical Assistant
Hair Club for Men and Women
08.2011 - 04.2012
Clinical Research Assistant
Benaroya Research Institute
01.2011 - 07.2011
Certified Medical Assistant
Virginia Mason Medical Center
01.2010 - 01.2011
Bachelor of Science - Business Management
Western Governors University
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