Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Caitlan Marsh

Houston,TX

Summary

Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication, and focused solutions. Expert at finding win-win solutions.

Overview

7
7
years of professional experience

Work History

Makeup Artist

Bronzed Artistry
Houston, Texas
09.2019 - Current
  • Maintained a clean and organized workspace for efficient application processes.
  • Developed strong relationships with clients to ensure repeat business and loyalty.
  • Handled appointment booking, canceling, and rescheduling.
  • Provided assistance in marketing initiatives by creating promotional materials featuring latest looks.

Medical Billing Assistant

Medical Center Surgical Assistant
Houston, Texas
01.2019 - 05.2025
  • Collect and organize patient information for billing accuracy.
  • Maintain records of payments and outstanding balances diligently.
  • Entered data into electronic billing system.
  • Answered inquiries from patients regarding their bills and payment plans.

Education

Esthetician License -

Ogel Esthetician School
Houston, TX
11-2024

Some College (No Degree) - Business Administration And Management

Texas State University
San Marcos, TX

Skills

  • Customer service
  • Appointment scheduling
  • Medical billing
  • Client relationship management
  • Promotional marketing
  • Data entry

References

References available upon request.

Timeline

Makeup Artist

Bronzed Artistry
09.2019 - Current

Medical Billing Assistant

Medical Center Surgical Assistant
01.2019 - 05.2025

Esthetician License -

Ogel Esthetician School

Some College (No Degree) - Business Administration And Management

Texas State University

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