Caitlin Akers
Charlotte,NC
Summary
With 8+ years in the hospitality industry and 7 years in Real Estate and New Construction, I have learned from the best leaders how to provide excellent customer service. With my extensive background in the service and real estate industry, my ability to manage a large volume of cliental as well as being able to problem-solve under pressure, all while keeping the consumer happy, is what I do best!
Overview
8
8
years of professional experience
Work History
New Home Specialist-Build On Your Lot
Eastwood Homes
Charlotte, NC
08.2023 - 03.2024
- Assisted customers in selecting new homes, providing information on available options and features.
- Answer inquires, schedule appointments, and maintain lead follow up.
- Educate prospects on the Build On Your lot process.
- Go through structural options with clients. to provide home estimates.
- Attended site evaluations and deliver/go over the clients estimated site budget with them.
- Tour model homes with clients and go over included features and show upgraded options.
- Maintain a monthly marketing schedule, plan events, and build relationships with Realtors.
- Keep our Saleforce CRM updated
- Write and go through our agreements with clients and guide them from contract to completion.
- Make sure our studio was clean and take care of any model maintenance request.
Business Development Manager
G.J. Gardner Homes
Lakeland, FL
11.2022 - 08.2023
- Created and maintained sales environment to support business objectives.
- Identified, vetted and pursued potential franchisees in markets across Florida.
- Built rapport and trust with potential franchisees by listening to concerns and developing custom business solutions.
- Helped potential franchise business owners by answering technical and procedural questions.
- Stay up to date in what was going on in the construction industry.
- Handle leads that came through the CRM but also self prospect by cold calling, door knocking, and through social media.
New Home Sales Consultant-Community Manager
Highland Homes
Lakeland, FL
05.2017 - 01.2022
- Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home buying process.
- Assisted clients with new home buying processes by coordinating with referring lenders to facilitate mortgage qualification.
- Established solid and loyal relationships with my clients and averaging 60-80 sales per year.
- Prepared and reviewed purchase agreement contracts. Drafted addendums when necessary.
- Explained financial requirements and analytical data to potential buyers.
- Engaged weekly with management teams, construction contractors and clients to communicate and evaluate project status results.
- Created professional sales presentations to effectively communicate product quality and market comparisons.
- Met with my team and managers regularly for trainings, stay updated with whats going on in the current market, and exchange ideas on how to constantly be better for our clients.
Realtor
La Rosa Realty
Lakeland, FL
05.2016 - 05.2017
- Maintained current and accurate CRM database of prospective customers.
- Scheduled home viewings with potential buyers.
- Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Researched and determined competitive market price.
- Accompanied buyers during property inspections.
- Managed real estate transactions from initiation to closing.
- Represented buyers and sellers in major real estate transactions.
- Advised clients on market conditions, pricing and legal requirements for property transactions.
- Prepared and reviewed purchase contracts.
Education
Real Estate License - Real Estate
Bob Hogue School of Real Estate
Lakeland, FLSome College (No Degree) - Psychology
Bluefield State College
Bluefield, WVSkills
- Relationship Building
- Real Estate License
- Property Research
- Problem-Solving
- Purchase Agreement Writing
- Attention to Detail
- MLS Data Entry and Maintenance
- Verbal and Written Communication
- Microsoft Office
- Leads Prospecting
- Buyer and Seller Representation
- Model Presentation
- Knowledge in New Construction
- Team Player
Timeline
New Home Specialist-Build On Your Lot
Eastwood Homes
08.2023 - 03.2024
Business Development Manager
G.J. Gardner Homes
11.2022 - 08.2023
New Home Sales Consultant-Community Manager
Highland Homes
05.2017 - 01.2022
Realtor
La Rosa Realty
05.2016 - 05.2017
Real Estate License - Real Estate
Bob Hogue School of Real Estate
Some College (No Degree) - Psychology
Bluefield State College
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