Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlin Beach

Monroe,LA

Summary

Dynamic professional with extensive experience at Good Day Farm, American Eagle Outfitters,Inc., as well as the bar and restaurant industry excelling in inventory management and quality control. Proven ability to enhance customer satisfaction through effective communication and training. Skilled in equipment operation and compliance, consistently achieving production goals while fostering team collaboration and maintaining high safety standards. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment or medical office.

Overview

14
14
years of professional experience

Work History

Bartender

Express Employment Professionals
Monroe, LA
08.2023 - Current
  • Verified the legal drinking age of patrons through stringent ID checks.
  • Remembered customer preferences and past orders, enhancing customer satisfaction and fostering a sense of loyalty.
  • Crafted beverages from well, top-shelf and specialty spirits upon patron requests.
  • Tracked company inventory and reported ingredient and equipment shortages to supervisors.
  • Handled cash and credit card transactions, and reported tip totals after completing shifts.

Tier 1 Packaging Technician/Cultivation Technician

Good Day Farm
Ruston, Louisiana
09.2025 - 10.2025

Collaborated with team members to streamline packaging processes and workflows to achieve hourly production goals.

  • Verified accuracy of labels on packages using Lucid inventory scanning system before shipment.
  • Operated scales for precise product weight measurements, ensuring scale integrity.
  • Maintained cleanliness and organization of packaging area to uphold safety standards.
  • Adhered to standard operating procedures for packaging machinery to ensure correct labeling and packing.

Tier 1 Processing/Cultivation Technician

Good Day Farm
Ruston, Louisiana
03.2025 - 09.2025
  • Wore PPE including scrubs, non-slip footwear, apron, hairnet, and cut-resistant gloves to maintain safety and hygiene.
  • Participated in team meetings addressing production goals and quality control initiatives.
  • Executed opening and closing tasks, establishing stations for three-part sink, ten-piston depositor machines, ovens, bead baths, and fire mixers.
  • Operated machinery for efficient processing of cannabis products, making adjustments to meet specifications.
  • Documented processing activities and machine operations accurately for compliance with regulations.
  • Attended training sessions to enhance operational skills and improve workflow efficiency.
  • Utilized various weighing scales for precise measurement of ingredients for patient edibles.
  • Maintained sanitary conditions while ensuring adherence to safety protocols.

Tier 1 Maintenance Technician

Good Day Farm
Ruston, Louisiana
07.2025 - 07.2025
  • Maintained cleanliness and organization of maintenance work areas and tools.
  • Collaborated with team members to complete maintenance tasks efficiently.
  • Supported safety protocols by adhering to operational guidelines.
  • Documented maintenance activities and reported findings to supervisors accurately.
  • Utilized hand and power tools for various repair tasks effectively.
  • Replaced defective parts including bearings, seals, gears, and valves.
  • Installed new systems and components to ensure optimal operation.
  • Diagnosed mechanical issues through visual inspections and testing instruments.

Tier 1 Extraction Laboratory/Cultivation Tech

Good Day Farm
Ruston, Louisiana
06.2025 - 06.2025
  • Maintained safety and hygiene by wearing PPE, including scrubs, masks, and gloves.
  • Participated in team meetings to discuss production goals and quality control initiatives.
  • Accurately weighed cannabis product extractions using calibrated scales and tools.
  • Inspected product extractions with magnifying glass to ensure quality and sanitation before packaging.
  • Utilized equipment to assemble vaporizing devices for extracted products intended for patient use.

Medical Office Administrative Support

Finding Solace, LLC
West Monroe, Louisiana
09.2024 - 12.2024
  • Served as a reliable liaison between clients and over 20 clinicians and admin staff.
  • Scheduled client and staff appointments, sent notifications and handled rescheduling needs for clients and staff.
  • Handled sensitive and business-confidential information following proper procedures.
  • Processed correspondence, documents, and reports to support clerical staff.
  • Answered incoming calls, texts, emails, and faxes, and directed them to the correct party.
  • Maintained HIPPA requirements for client safety and confidentiality.

Bartender/Bar Manager

Blend Daiquiris
Monroe, LA
01.2024 - 07.2024
  • I greeted patrons seated at the bar, verified the legal drinking age of patrons through stringent ID checks, provided menus, and recorded drink orders.
  • Monitored open bar tabs, closed out bills for departing patrons, and processed cash and credit transactions.
  • Remembered customer preferences and past orders, enhancing customer satisfaction and fostering a sense of loyalty.
  • Trained new bartenders in customer service, bar equipment safety, and drink preparation techniques.
  • Regularly recorded inventory, and maintained a clean facility at all times.

Server/Barista/Bartender

Delta Biscuit Co.
Monroe, LA
11.2023 - 04.2024
  • I greeted guests promptly, shared daily specials, and collected drink orders to offer superior service.
  • Memorized menu items, recipes, and daily specials to answer questions and make recommendations to customers.
  • Fostered a fun atmosphere and a family-style work environment consistent with the company brand.
  • Completed opening and closing checklists according to set standards.
    Transported food products, cleaned tables and counters, and stocked dining room supplies.
  • Maintained updated knowledge of cocktail, wine, and beer menus, and memorized all in-house recipes.
  • Remembered customer preferences and past orders, enhancing customer satisfaction and fostering a sense of loyalty.
  • Coordinated high-quality service and hospitality for patrons, upholding establishment's reputation for excellence.

Cannabis Barista/ Product Sales Associate

STR8W8 Cannabis Cafe D8 Organics
Monroe, LA
06.2023 - 11.2023
  • Greeted customers warmly and offered assistance in finding needed merchandise, while also educating guests with knowledge of cannabis and laws surrounding it.
  • Learned about brewing methods, beverage blends, and food preparation techniques to improve customer service and product quality.
  • Built visually appealing sales displays based on merchandising plans.
  • Evaluated customer needs, and made appropriate product recommendations.
  • Developed long-term business relationships with customers to promote continued business.

Floorset Crew Member

American Eagle Outfitters, Inc
Monroe, LA
06.2016 - 08.2023
  • Installed and maintained floor-set equipment used for displaying merchandise.
  • Provided prices for merchandise, and displayed promotions and marketing.
  • Repaired outdated, faulty, and worn equipment.
  • Followed established guidelines and procedures.

Sales Associate/Lead

American Eagle Outfitters, Inc
Monroe, LA
06.2016 - 08.2023
  • Welcomed customers and offered quick assistance to handle diverse needs.
  • Maintained knowledge of current and future promotions to inform customerpurchasing decisions, and asked open-ended questions to identify customers’ needs.
  • Assisted with store recovery to maintain clean and organized sales floor throughout

shift

Medical Office Receptionist

Monroe Cardiovascular Associates
Rayville, LA
01.2022 - 06.2022
  • Greeted patients and visitors warmly upon arrival at the cardiovascular clinic, and assisted medical staff with patient check-in and check-out processes smoothly.
  • Managed appointment scheduling using electronic health record systems efficiently.
  • Collected patient information and verified insurance details accurately.
  • Answered phone calls promptly, addressing inquiries and directing calls appropriately, serving as a reliable liaison between clients, admin, and medical staff.
  • Scheduled patient appointments, collected co-pays, and verified insurance coverage, maintaining organized patient records and ensuring confidentiality at all times.
  • Remained calm and poised in emergencies by interacting calmly with patients to avoid stress and panic.

Shift Lead Manager

American Eagle Store
Monroe, LA
01.2020 - 11.2020
  • Forecasted business needs to plan resource allocation in each business unit.
  • Built a strong and motivated team, actively engaging with employees to enhance communication and understanding of department goals.
  • Conferred and cooperated with other managers to ensure coordination of store activities.
  • Oversaw the operation of the registers, including greeting, registering, checking out guests, and monitoring revenue activity of the store.
  • Answered inquiries pertaining to store policies and services, and resolved occupants' complaints.

Preschool Teacher

Claiborne Christian Preschool
West Monroe, LA
01.2019 - 12.2019
  • Developed engaging lesson plans for diverse preschool learning styles, and utilized creative activities to enhance children's social and emotional skills.
  • Fostered a positive classroom atmosphere, encouraging exploration and curiosity, and taught children foundational skills in colors, shapes, and letters.
  • Established positive and professional relationships with parents, teachers, directors, and therapists by regularly communicating student progress.
  • Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques assist in providing a safe and secure environment for children.
  • Attended professional development workshops to stay current on best practices for early childhood education, and collaborated with colleagues on developing new classroom projects and monthly themes.
  • Maintained records of attendance, grades, health concerns, and other relevant information about the children in my care, according to rigorous confidentiality and privacy regulations.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Implemented appropriate disciplinary measures when necessary according to school policies.

Education

High School Diploma -

Rayville High School
Rayville
05-2015

Bachelor of Science - Registered Nursing

University of Louisiana At Monroe
Monroe, LA

Associate of Science - Registered Nursing

Louisiana Delta Community College
Monroe, LA

Skills

  • Inventory management
  • Equipment operation
  • Knowledge and skills required of medical marijuana cultivation, extraction, processing, packaging, sales, and advocacy
  • Quality control
  • Employee training
  • Effective communication and phone etiquette
  • Time management
  • Customer relationship management
  • Team collaboration
  • Hospitality service expertise
  • Administrative Support
  • Retail Sales
  • Customer Service
  • HIPPA and Safety Compliance
  • Insurance Verification, Medical Charting
  • Scheduling
  • Hospitality
  • Time Management & Organization
  • Microsoft Office & Excel
  • Heavy inbound/outbound call experience
  • POS Systems and cash handling
  • Inventory/Stocking

Timeline

Tier 1 Packaging Technician/Cultivation Technician

Good Day Farm
09.2025 - 10.2025

Tier 1 Maintenance Technician

Good Day Farm
07.2025 - 07.2025

Tier 1 Extraction Laboratory/Cultivation Tech

Good Day Farm
06.2025 - 06.2025

Tier 1 Processing/Cultivation Technician

Good Day Farm
03.2025 - 09.2025

Medical Office Administrative Support

Finding Solace, LLC
09.2024 - 12.2024

Bartender/Bar Manager

Blend Daiquiris
01.2024 - 07.2024

Server/Barista/Bartender

Delta Biscuit Co.
11.2023 - 04.2024

Bartender

Express Employment Professionals
08.2023 - Current

Cannabis Barista/ Product Sales Associate

STR8W8 Cannabis Cafe D8 Organics
06.2023 - 11.2023

Medical Office Receptionist

Monroe Cardiovascular Associates
01.2022 - 06.2022

Shift Lead Manager

American Eagle Store
01.2020 - 11.2020

Preschool Teacher

Claiborne Christian Preschool
01.2019 - 12.2019

Floorset Crew Member

American Eagle Outfitters, Inc
06.2016 - 08.2023

Sales Associate/Lead

American Eagle Outfitters, Inc
06.2016 - 08.2023

High School Diploma -

Rayville High School

Bachelor of Science - Registered Nursing

University of Louisiana At Monroe

Associate of Science - Registered Nursing

Louisiana Delta Community College
Caitlin Beach