Caitlin Beisner
Lake Worth,FL
Summary
Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
Work History
Volunteer Coordinator
Vinceremos Therapeutic Riding Center
Loxahatchee Groves, Florida
02.2019 - 04.2023
- The volunteer coordinator recruits, trains, schedules and supervises volunteers who support therapeutic riding lessons, ground activities, horse care, and special events.
- This role ensures a positive volunteer experience, maintains high safety, and quality standards and helps expand community engagement and capacity for programs
- Coordinated volunteer schedules to ensure adequate staffing for therapeutic riding sessions.
- Recruited and trained new volunteers on best practices and safety protocols.
- Developed engaging training materials to enhance volunteer onboarding experience.
- Facilitated communication between volunteers and staff for smooth operations.
- Organized community outreach events to raise awareness about therapeutic riding programs.
- Implemented feedback systems for volunteers to share experiences and suggestions.
- Monitored volunteer performance and provided constructive feedback for improvement.
- Managed volunteer records and maintained compliance with organizational policies.
- Communicated regularly with volunteers, assisting with issues and questions.
- Coordinated onboarding and orientation for new volunteers.
Fine Dining Server
The Capital Grille
Boca Raton, Florida
01.2016 - 02.2019
- Find dining, serve, delivers, exceptional, polished guest service in high-end dining establishments
- This role blends, refined hospitality, detailed product, knowledge, and impeccable presentation to ensure a memorable dining experience for every guest
Director of Admissions
Select Speciality Hospital
Lake Worth, FL
12.2009 - 06.2016
- Reporting directly to the CEO and Director of business development
- This key position requires a positive, energetic professional to communicate with referring hospitals, clinical liaisons, patients and families along with Select’s medical staff
- This position involves processing referrals, communicating with insurance companies, and involves guided tours with patients and their families
Education
Bachelor of Science - Equine Studies
Delaware Valley College
Doylestown, PA 08.2004 - 04.2006
Skills
- Experienced in customer service and excellent communication
- Strong organizational skills and attention to detail
- Experience in scheduling, and data entry, including Excel spreadsheets
- Strong problem solving skills
- Exquisite phone etiquette
Timeline
Volunteer Coordinator
Vinceremos Therapeutic Riding Center
02.2019 - 04.2023
Fine Dining Server
The Capital Grille
01.2016 - 02.2019
Director of Admissions
Select Speciality Hospital
12.2009 - 06.2016
Bachelor of Science - Equine Studies
Delaware Valley College
08.2004 - 04.2006