Overview
Work History
Education
Skills
Timeline
Generic

Caitlin Brian

Port Orange,FL

Overview

3
3
years of professional experience

Work History

Professional Dog Groomer

Paw Zazz Pet Salon
03.2024 - Current
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Developing strong relationships with clients, developing trust in quality and consistency in grooms while tailoring services to individual needs of the owner and the pet.
  • mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
  • delivered exceptional customer service, such as addressing client concerns promptly and professionally, leading to enhanced customer satisfaction.

Professional Dog Groomer

The Grooming Post
05.2023 - 03.2024
  • Broadened clientele base through successful word-of-mouth referrals from satisfied customers while establishing strong relationships with clients through clear communication.
  • Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.
  • Managed appointments scheduling efficiently, ensuring timely service delivery to maximize productivity.
  • Implemented inventory management system to track supplies and product usage as well as order new supplies for forecasted grooming demands

Pet Stylist/Salon Manager

PetSmart
01.2021 - 01.2023
  • Maintained detailed records of each pets grooming history.
  • Conducted regular meetings with staff to provide constructive feedback to support professional growth and development, while also addressing any challenges or concerns that may have arisen, fostering a positive work environment.
  • Managed teams schedules and assigned tasks to ensure efficient workflow as well as trained and recruited staff members.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Lander University
Greenwood, SC
05.2021

High School Diploma -

River Bluff High School
Lexington, SC
05.2019

Skills

    Hard working

    Dependable

    Organizational skills

    Salon management experience

    Appointment scheduling

    Reliability and puctuality

    Record keeping abilities

    Verbal and written communication

    Attention to detail

    Customer communication

    Critical thinking

    Work prioritization

Timeline

Professional Dog Groomer

Paw Zazz Pet Salon
03.2024 - Current

Professional Dog Groomer

The Grooming Post
05.2023 - 03.2024

Pet Stylist/Salon Manager

PetSmart
01.2021 - 01.2023

Lander University

High School Diploma -

River Bluff High School

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Caitlin Brian