Caitlin Castro
Seekonk,MA
Summary
Registered Nurse with 13 years of experience in acute care, critical care, and behavioral health care management. Experienced in managing high-risk populations, coordinating transitions of care, and improving health outcomes through interdisciplinary collaboration. Proven ability to manage large caseloads, provide clinical oversight, and deliver patient education in hybrid care environments. Seeking hybrid or remote RN roles in care management, utilization review, or population health.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Registered Nurse, Care Management
Community Counseling of Bristol County
Taunton, MA
2022.03 - Current
- Manage a caseload of 350 members with complex behavioral health conditions, substance use disorders, and co-occurring medical needs.
- Conduct post-discharge follow up to coordinate transition of care following emergency department visits and inpatient hospitalizations to ensure timely provider appointments and reduce gaps in care.
- Partner with a team of seven care coordinators to improve member outcomes and ensure continuity of care.
- Review and approve comprehensive assessments and individualized care plans to ensure clinical accuracy, quality standards, and regulatory compliance.
- Communicate with ACOs and MCOs during clinical rounds to facilitate access to integrated medical and behavioral health services.
- Maintain accurate documentation in electronic health record systems to support quality care and regulatory compliance.
- Deliver patient education and health coaching remotely and in person to promote self-management, medication adherence, and engagement in care.
Registered Nurse, Medical-Surgical Unit, ICU
Sturdy Memorial Hospital
Attleboro, MA
2013.03 - 2022.03
- Delivered direct care to critically ill and medically complex patients in ICU and medical-surgical settings.
- Monitored patient status, responded to rapid clinical changes and emergent situations, and implemented appropriate interventions.
- Collaborated with physicians and interdisciplinary teams to develop and implement patient-centered care plans.
- Educated patients and families on diagnoses, treatments, medications, and post-discharge care.
Education
Bachelor of Science - Nursing
Fitchburg State University
Fitchburg, MA2027-11
Associate of Science - Nursing
New England Institute of Technology
East Greenwich, RI2012-09
Skills
- Care Management & Case Coordination
- Transitions of Care
- Behavioral Health & Substance Use Disorders
- Patient Assessment & Clinical Judgment
- Medication Reconciliation
- Interdisciplinary Collaboration
- Electronic Health Records (EHR)
- Patient Education & Health Coaching
- Time Management & Independent Work
Certification
Registered Nurse, Massachusetts, Active
American Heart Association BLS/CPR Certification
American Heart Association BLS/CPR Certification
Timeline
Registered Nurse, Care Management
Community Counseling of Bristol County
2022.03 - Current
Registered Nurse, Medical-Surgical Unit, ICU
Sturdy Memorial Hospital
2013.03 - 2022.03
Bachelor of Science - Nursing
Fitchburg State University
Associate of Science - Nursing
New England Institute of Technology