Caitlin Choucair
Santa Ana,CA
Summary
Dynamic Assistant Store Manager at Golden Goose with a proven track record in client relationship management and inventory oversight. Expert in training employees and enhancing customer experiences, driving sales through effective upselling techniques. Passionate about creating engaging store environments and fostering lasting connections with clients to achieve business goals.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Golden Goose.
Los Angeles, CA
2021.01 - 2023.01
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Provided training to new employees on company policies and procedures.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Stylist
LF Stores
Los Angeles, CA
2015.08 - 2019.09
- Created exceptional experiences for clients, built long-term relationships and helped clients find perfect style solutions to fit individual fashion needs while maximizing sales volume.
- Maintained records of client purchases and services rendered.
- Assisted in creating promotional daily Instagram posts to attract new customers into the store.
- Provided personal consultations to determine clients' styling needs and preferences.
- Created custom looks for clients based on their individual style, and personality.
- Organized merchandise displays to attractively showcase products.
- Responsible for opening and closing register.
Education
Bachelor of Arts - Fashion Marketing
Fashion Institute of Design & Merchandising
Los Angeles, CA2020-03
Skills
- Inventory management
- Sales reporting
- Employee training
- Customer service
- Visual merchandising
- Client relationship management
- Upselling and cross selling
- Store organization
Timeline
Assistant Store Manager
Golden Goose.
2021.01 - 2023.01
Stylist
LF Stores
2015.08 - 2019.09
Bachelor of Arts - Fashion Marketing
Fashion Institute of Design & Merchandising