Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caitlin Cousins

Myrtle Beach,SC

Summary

Accomplished Massage Therapist with a proven track record of enhancing client wellness through expert application of therapeutic touch. Excelled in building client relationships and achieving high satisfaction rates through personalized care plans. Skilled in aromatherapy and reflexology, continuously expanded skill set through education, significantly improving client retention.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Massage Therapist

MassageLuXe
10.2023 - Current
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
  • Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
  • Addressed specific client concerns through targeted therapeutic massage interventions.
  • Boosted repeat business through outstanding customer service and personalized massage experiences.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
  • Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
  • Promoted wellness by educating clients on self-care and stress management techniques.
  • Utilized advanced myofascial release techniques to alleviate chronic pain in clients suffering from conditions such as fibromyalgia or rheumatoid arthritis.
  • Conducted initial consultations to assess client needs, leading to personalized treatment plans that improved wellness outcomes.
  • Maintained meticulous hygiene and safety standards in treatment area, ensuring safe and inviting space for clients.
  • Provided deep tissue massages for alleviating chronic pain, resulting in significant client satisfaction and retention.
  • Adapted massage methods for clients with specific conditions such as pregnancy or sports injuries, facilitating safe and effective therapy.
  • Utilized feedback from clients to refine massage techniques and treatment approaches, continually improving service quality.
  • Enhanced client relaxation and recovery by tailoring massage techniques to individual needs and concerns.
  • Improved client mobility with targeted therapeutic massage, addressing specific musculoskeletal issues.
  • Worked with clients to ascertain medical history, potential issues, and areas needing support.
  • Educated clients on benefits of massage and recommended home care techniques.
  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.

Massage Therapist

Soak Day Spa
06.2020 - 09.2023
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
  • Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
  • Maintained client treatment records and designed long-term care programs for return customers.

Massage Therapist

Massage Envy
06.2019 - 03.2020
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
  • Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
  • Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
  • Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
  • Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.

Education

Associate Of Arts -

College of Southern Maryland
La Plata, MD

Associate Of Arts -

College of Southern Maryland
La Plata, MD

Academy of Massage Therapy
San Antonio, TX

Diploma - Massage Therapy

Bellus Academy
Manhattan, KS

Bachelor Of Arts - General Studies- Professional Organization

Columbia College
Columbia, SC
12.2024

Skills

  • Anatomy knowledge
  • Social skills
  • Continuing education
  • Therapeutic touch
  • Reflective listening
  • Reflexology
  • Relationship building and management
  • Sales expertise
  • Strong manual dexterity
  • Aromatherapy knowledge
  • Stress management techniques
  • Trigger point therapy
  • Problem-solving abilities
  • Reliability
  • Customer Relationship Building
  • Medical terminology understanding
  • Professional ethics
  • Professionalism
  • Time management abilities
  • Physical Stamina
  • Adaptability
  • Pain Management Techniques
  • Cultural Sensitivity
  • Client Education
  • Problem-solving aptitude
  • Maintain client wellness

Certification

Foot reflexology

Total body stretch

Advanced anatomy&physiology

Ethics

Embodied Lymph Movement

Maintaining sexual ethics

Taking the danger out of endangerment sites

Public Health- protecting your practice

Cervical release techniques

Reiki Level 1

  • Licensed Massage Therapist (LMT) - StateBoard of Massage

Timeline

Massage Therapist

MassageLuXe
10.2023 - Current

Massage Therapist

Soak Day Spa
06.2020 - 09.2023

Massage Therapist

Massage Envy
06.2019 - 03.2020

Associate Of Arts -

College of Southern Maryland

Associate Of Arts -

College of Southern Maryland

Academy of Massage Therapy

Diploma - Massage Therapy

Bellus Academy

Bachelor Of Arts - General Studies- Professional Organization

Columbia College

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Caitlin Cousins