Caitlin Elkins
Clinton,AR
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
SAHM
Stay At Home Mom
Clinton, AR
06.2022 - Current
Teller
Regions Bank
Morrilton, AR
06.2021 - 06.2022
- Received mortgage and other loan payments, verifying payment dates and amounts due.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Received and counted daily inventories of cash, drafts and checks.
- Provided exceptional customer service while accurately processing routine transactions.
- Built and maintained client relationships through quality, personalized interactions.
- Verified customers' identification to ensure compliance with laws and regulations.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Delivered exceptional service to customers in person or over telephone.
- Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
- Balanced cash drawers on a daily basis.
- Maintained confidentiality of all customer records and information according to company policies.
- Prepared official checks for customer and internal bank needs.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
Teller
Centennial Bank
Morrilton, AR
03.2021 - 06.2021
- Received mortgage and other loan payments, verifying payment dates and amounts due.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Received and counted daily inventories of cash, drafts and checks.
- Provided exceptional customer service while accurately processing routine transactions.
- Built and maintained client relationships through quality, personalized interactions.
- Verified customers' identification to ensure compliance with laws and regulations.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Delivered exceptional service to customers in person or over telephone.
- Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
- Balanced cash drawers on a daily basis.
- Maintained confidentiality of all customer records and information according to company policies.
- Prepared official checks for customer and internal bank needs.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
Assistant Manager
Family Dollar
Clinton, AR
06.2020 - 03.2021
- Served as a liaison between staff members and senior management personnel.
- Developed a system for tracking inventory and ordering supplies as needed.
- Completed inventory audits to identify losses and project demand.
- Delegated daily tasks to team members to optimize group productivity.
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Communicated regularly with customers to gain insights into their needs.
Nursing Assistant
Indian Rock Village
Fairfield Bay, AR
09.2019 - 01.2020
- Supplied, collected and emptied patient bedpans on frequent basis.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Planned and served meals and snacks to patients according to prescribed diets.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Engaged with patient family and friends to provide courteous visit experience.
Education
High School Diploma -
Clinton School District
05.2019
Some College (No Degree) - Medical Billing & Coding
Penn Foster Career School
Scranton, PASkills
- Organization
- Time Management
- Communication
- Friendly, Positive Attitude
- Supervision and Leadership
- Computer Skills
- Attention to Detail
- Fluent in English
- Dependable and Responsible
- Teamwork and Collaboration
References
- Michelle Squires, 501-215-9664
- Elizabeth DeSalvo, 501-652-1481
- Felicia Olson, 501-306-5822
Languages
English
Full Professional
Timeline
SAHM
Stay At Home Mom
06.2022 - Current
Teller
Regions Bank
06.2021 - 06.2022
Teller
Centennial Bank
03.2021 - 06.2021
Assistant Manager
Family Dollar
06.2020 - 03.2021
Nursing Assistant
Indian Rock Village
09.2019 - 01.2020
High School Diploma -
Clinton School District
Some College (No Degree) - Medical Billing & Coding
Penn Foster Career School
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