Summary
Overview
Work History
Education
Skills
References
Timeline
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Caitlin Godwin

Austin,TX

Summary

As a former Division 1 athlete, my journey has been defined by discipline, resilience, and an unwavering desire to learn and grow. Embracing change as a chance to adapt and rise to new challenges, I consistently hold myself to high standards, prioritizing accountability and effective time management. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

4
4
years of professional experience

Work History

Membership Concierge

Lifetime Fitness Center
Austin, TX
08.2024 - Current
  • Assists members with inquiries regarding their membership benefits and privileges.
  • Provide timely resolutions to customer complaints and escalate issues when necessary.
  • Process applications, renewals, cancellations, upgrades and downgrades in a timely manner.
  • Maintain up-to-date knowledge of company policies related to membership services.
  • Implement techniques for improving customer loyalty by understanding individual needs and preferences.

Spa Coordinator

Lifetime Fitness Center
Austin , TX
07.2024 - Current
  • Performs administrative duties, such as scheduling appointments, filing paperwork, and managing customer inquiries.
  • Creates a welcoming atmosphere for customers by greeting them warmly and responding to their needs in a timely manner.
  • Develops promotional strategies to increase the visibility of the spa's services within the local community.
  • Manages all aspects of customer relations, from initial contact through follow-up communications after completion of treatments or services.

Division I Athlete

Florida State University Beach Volleyball Team
Tallahassee, FL
08.2020 - 09.2023
  • Balancing 20 hours of athletic training and travel with academic coursework
  • Practicing habits to maintain a healthy lifestyle and sustain the goals of a nationally ranked team
  • Maintaining flexibility and adaptability in high stress situations
  • Continuously maintaining effective group communication
  • Exercising strong leadership skills and practiced self-discipline on and off field.

Education

Bachelor of Science - Interdisciplinary Social Sciences,Sociology and Public Administration

Florida State University
Tallahassee, FL
05.2024

Skills

  • Group work
  • Time management
  • Receiving feedback, direction, and putting it into action
  • Thinking critically and quickly
  • Strong work ethic
  • Personable and friendly
  • Leadership Development
  • Disciplined
  • Responsible
  • Relationship Building

References

References available upon request.

Timeline

Membership Concierge

Lifetime Fitness Center
08.2024 - Current

Spa Coordinator

Lifetime Fitness Center
07.2024 - Current

Division I Athlete

Florida State University Beach Volleyball Team
08.2020 - 09.2023

Bachelor of Science - Interdisciplinary Social Sciences,Sociology and Public Administration

Florida State University

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Caitlin Godwin