Caitlin Grochowski

• Achieved recognition as a top performer by consistently surpassing performance metrics. Managed over 30 successful calls per day, contributing to team success.
• Monitored adherence to Medicare laws while facilitating prior authorization requests to streamline patient care.
• Processed insurance claims, educated members about their benefits, and resolved pharmacy inquiries.

• Admitted and Assigned patients from ED, Cancer Center, Transfer Center, and Doctor Offices to hospital units
• Mark beds as Dirty for EVS in API
• Developed Excel spreadsheets and reports for operations team meetings to enhance data-driven decision-making

• Coordinated scheduling of nurses, CNAs, and sitters to align with hospital needs
• Processed payroll for travel nurses to ensure timely compensation
• Reviewed current employees' profiles to ensure all CEUS and licenses were up to date

• Delivered direct patient care to ensure comfort and support for hospital patients
• Floated across all hospital units, adapting to diverse patient care needs
• Documented patient vitals and charted results in electronic health records.

• Provided nursing services to students in a school setting
• Administered medication to students and delivered care for injuries and illnesses, ensuring student health and safety.
• Charted and documented student information, uploading data to state and school databases for accurate health records.

• Assisted patients with transportation to medical appointments
• Administered personalized care in patients' homes for comfort and recovery
• Assisted patients with daily living activities, ensuring comfort and dignity.

• Processed payroll for nursing staff, ensuring timely and accurate payments
• Developed excel spreadsheets to organize and track hospital data
• Recorded detailed minutes during team meetings

• Utilized Shift Wizard to efficiently staff nurses and CNAs according to hospital needs
• Collaborated with three staffing agencies to meet hospital sitter requirements
• Created and provided agencies with hours and assignments for staff. Removed staff assignments not required that were not needed

• Monitored patients to ensure safety and well-being
• Utilized communication and empathy to de-escalate high-intensity situations, fostering a supportive environment
• Provided compassionate support and crisis intervention to individuals in distress.

Completed 88 college credits, includes

• 21 credits Surgical Technology Program
• 2 credits Medical Terminology
• 65 credits in advance science courses for Chemical Technology Biomedical program