Caitlin Ilten
Albion,MI
Summary
Goal-oriented professional dedicated to supporting patrons and staff with administrative needs. Knowledgeable about books, periodicals and other materials common to libraries and processes for handling each. Compassionate and analytical in helping resolve diverse problems.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Library Cataloging Assistant
Albion District Library
Albion, MI
06.2022 - Current
- Catalogued books, periodicals, manuscripts, audiovisual materials, computer files and other items according to established procedures.
- Created bibliographic records for all newly acquired materials using appropriate software.
- Processed new acquisitions in accordance with specific cataloguing standards.
- Checked existing catalogues for accuracy and made necessary corrections when needed.
- Organized stacks of library material alphabetically or numerically according to established procedures.
- Returned books to circulation by placing on proper shelves.
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
- Answered patrons' questions and assisted in finding materials requested.
- Developed strong understanding of cataloging books and other materials through various methods.
- Operated networked and standalone PCs, photocopier, fax machine, and scanner.
- Enforced current library policies fairly with patrons.
- Handled daily cash transactions for fines, fees, and other library services.
- Prepared and maintained displays and displayed cases.
- Classified and catalogued items according to content and purpose.
- Located books and periodicals for patrons.
- Entered and updated patrons' records on computers.
- Inspected returned books for condition and due-date status and computed fines.
- Opened and closed library during specified hours and secured library equipment.
- Answered routine inquiries and referred patrons to librarians.
- Oversaw photocopiers, scanners and computers and instructed patrons in proper use.
Manager
Burger King
Jackson, MI
01.2017 - 06.2022
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Directed recruitment, hiring, and training of new staff members.
Education
High School Diploma -
Albion Senior High School
Albion, MI05-2006
Some College (No Degree) - Criminal Justice
Lansing Community College
Lansing, MISkills
- Research assistance
- Reading programs
- Patron Registration
- Sorting and processing donations
- Cataloging of materials
- Literary knowledge
- Material Shelving
- Library Services
- Computer Assistance
- Display Creation
Accomplishments
- Completion of advanced cataloging training
- Completion of Library of Things training
Certification
- Level 4 Librarian Certificate
Affiliations
- Loves to crochet
- Reading
- Starting a walking club
- learning to sew
References
References available upon request.
Timeline
Library Cataloging Assistant
Albion District Library
06.2022 - Current
Manager
Burger King
01.2017 - 06.2022
High School Diploma -
Albion Senior High School
Some College (No Degree) - Criminal Justice
Lansing Community College
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