Caitlin Jackson
Genoa City,WI
Summary
Dynamic and results-driven MRO Specialist with a proven track record in maintaining operational excellence through effective leadership and strategic planning. Expertise in optimizing policies, procedures, and workflows to drive team success and enhance overall efficiency. Proficient in Microsoft Office, with strong skills in client and project management, ensuring seamless communication across technology, executive, and business audiences. A self-motivated professional dedicated to achieving high performance with minimal supervision while fostering strong client relationships.
Overview
20
20
years of professional experience
1
1
Certification
Work History
MRO Maintenance Planning Specialist
Takeda
Round Lake, IL
11.2022 - Current
- Implemented systematic processes for tracking and storing spare parts to enhance accessibility and reduce downtime.
- Monitored incoming orders and managed the upkeep of vital parts inventory for operational efficiency.
- Managed the establishment of new vendors as a superuser to optimize parts supply chain.
- Executed updates and corrections to master data in CMMS to enhance operational efficiency.
- Assisted reliability engineers in the systematic classification of ABC items to optimize cycle counting efficiency.
- Coordinated with outside vendors to ensure timely acquisition of spare parts and efficient repair services.
- Ensured MRO program compliance with global procedures to support organizational standards.
- Assist in planning and executing facility design projects
- Manage budgets for small to medium projects
- Coordinate schedules for maintenance and project activities
- Oversee space allocation and layout planning
- Enforce health and safety standards
- Evaluate and suggest improvements for existing facilities management processes
- Coordinate multiple projects, ensuring effective communication and resource management
Facilities Services Coordinator
LEARN Behavioral
Baltimore, MD, Remote
01.2020 - 11.2022
- Coordinated and streamlined work order management for a network of 80+ facilities across the country.
- Administered and monitored door security access systems, ensuring compliance with security standards at all locations.
- Conducted comprehensive research and management of new and existing vendors to enhance procurement efficiency.
- Facilitated project coordination to ensure seamless new site development.
- Coordinated timely ordering of supplies across all sites to support uninterrupted operations.
Facility Supervisor
Medela LLC
McHenry, IL
10.2019 - 01.2020
- Directed allocation and monitoring of $500,000+ in capital and operational budgets to ensure financial efficiency.
- Coordinated maintenance and administrative functions for multi-site facility, optimizing workflow and service delivery.
- Directly supervise the internal and external cleaning crews, external security team.
- Manage and maintain internal CCTV, security panel systems and more.
- Achieved operational efficiency by maintaining thorough records of critical facility systems. Conducted regular testing of FM200 systems, sprinkler systems, fire pumps, and emergency equipment to enhance safety protocols.
- Continuously looked for improvements to make to streamline, simplify, cost savings, etc. in all facets and departments.
- Analyzed vendor offerings and coordinated discussions with new suppliers to optimize procurement processes.
- Oversaw comprehensive management of vendor and maintenance contracts, ensuring alignment with organizational standards and requirements.
- On-call 24/7 in case of building emergencies, issues with security, personnel, etc.
- Executed MDSAP/TÜV compliance assessments and internal audit processes.
- Experience with Zurich Insurance Group audits.
- LOTO and safety program experience.
Facilities Coordinator
Medela LLC
McHenry, IL
10.2017 - 10.2019
- Coordinated all phases of work orders, ensuring efficient tracking and resolution from receipt to closeout.
- Managed waste disposal, hazardous chemical management and recycling programs.
- Organized and maintained departmental files while implementing systematic documentation updates.
- Maintained equipment and systems in good working order by implementing preventative maintenance schedules.
- Implemented systematic checks to uphold record integrity using work order reporting system.
- Maintained inventory for warehouse of tools and supplies.
- Facilitated operational efficiency by preparing cost and inventory reports while managing supply orders.
- Analyzed workflows and implemented a targeted productivity improvement initiative, achieving significant cost savings for the organization.
- Handled communication between all vendors for maintenance.
- Prepared Business proposal presentations for upper management.
- Developed and managed project timelines to ensure efficient workflow and timely completion of deliverables.
- Executed comprehensive account management strategies to foster loyalty and strengthen customer partnerships.
Calibration/Production Maintenance Coordinator
Medela LLC
McHenry, IL
11.2012 - 10.2017
- Organize and maintain equipment list of over 1,000 pieces equipment for
- Oversaw project coordination and communication between outside vendors and internal departments, including production and facilities maintenance.
- Engaged with multiple teams to streamline workflows and address diverse task requirements as needed.
- Coordinated sourcing and ordering of parts and equipment in QADSAP (ERP), managing certificates for both minor and major project requirements.
- Internal audit and external audit (TUV/MDSAP) experience.
- Successfully led key projects which resulted in new production lines running.
- Oversaw coordination of inventory tracking and cost management programs, ensuring operational efficiency in maintenance and equipment department.
- Responsible for setting minimum standards and providing technical guidance and support for design, installation, operation and maintenance of mechanical systems used in the process.
- Enhanced machinery performance through precise calibration of equipment in accordance with FDA and ISO standards.
- Facilitated comprehensive validation processes, ensuring thorough documentation of all changes.
Production Line Assembler
Medela LLC
McHenry, IL
01.2010 - 11.2012
- Assisted engineers and production manager by providing necessary support for various tasks and project initiatives.
- Followed detailed assembly guidelines to achieve timely and accurate job execution.
- Maintained orderly and hygienic work environments to support operational efficiency.
- Applied expert hand-finishing techniques to finalize products, ensuring adherence to quality standards.
- Executed adjustments on equipment to enhance functionality and reliability.
- Collaborated in a team-based environment to maintain line productivity.
- Performed basic jobs such as boxing, labeling and moving items.
- Facilitated quality assurance efforts by conducting thorough visual inspections and eliminating non-conforming parts to uphold product standards.
- Executed calculations of materials' hourly rates and relevant details to support project budgeting.
- Configured and operated production machinery in alignment with established good manufacturing practices and standard operating procedures.
- Monitored and modified machine feed and speed parameters in response to malfunctions.
Sales Clerk
Best Cleaners
01.2006 - 01.2008
- Systematically categorized and arranged customer apparel for streamlined processing.
- Managed the retrieval process of customer apparel, enhancing overall customer satisfaction.
- Managed receipt and submission of payments and returns, maintaining high standards of accuracy and efficiency.
- Managed daily upkeep of front checkout area, maintaining a tidy and welcoming environment for customers.
- Executed efficient store organization through meticulous placement of merchandise in correct locations.
- Managed resolution of guest complaints to ensure a positive experience.
Education
Associate - Science
McHenry County College
Crystal Lake, IL01-2010
High School Diploma - undefined
McHenry West High School
McHenry, IL01-2007
Skills
- Achievement-driven
- Proficient in computer applications
- Understanding of FDA regulations
- Audit experience
- Effective time management
- Document maintenance
- Experienced with Microsoft Office applications
- Clear interpersonal communication
- Supportive learning environment
- Maintenance planning and coordination
- Management of administrative functions
- Scheduling proficiency
- Budgeting expertise
- Software utilization
- Supplier relationship management
- Inventory management
- Order fulfillment
- File maintenance
- Vendor management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Current AED trained certification
- First aid and CPR certified
- OSHA 10 Hour
- OSHA 30 Hour
- Reliability Centered Maintenance – Life Cycle Engineering- ATLAS
- Spare Parts Management - Life Cycle Engineering- ATLAS
- Maintenance Planning and Scheduling - Life Cycle Engineering- ATLAS
Languages
English
Native or Bilingual
Timeline
MRO Maintenance Planning Specialist
Takeda
11.2022 - Current
Facilities Services Coordinator
LEARN Behavioral
01.2020 - 11.2022
Facility Supervisor
Medela LLC
10.2019 - 01.2020
Facilities Coordinator
Medela LLC
10.2017 - 10.2019
Calibration/Production Maintenance Coordinator
Medela LLC
11.2012 - 10.2017
Production Line Assembler
Medela LLC
01.2010 - 11.2012
Sales Clerk
Best Cleaners
01.2006 - 01.2008
High School Diploma - undefined
McHenry West High School
Associate - Science
McHenry County College