Caitlin Lucas
Boca Raton,FL
Summary
Professional hospitality leader with deep expertise in guest relations and service excellence. Adept at fostering team collaboration and ensuring seamless operations in fast-paced environments. Strong communication and problem-solving skills, with focus on adaptability and delivering outstanding guest experiences. Known for reliability and consistency in meeting high standards.
Overview
4
4
years of professional experience
Work History
Head Hostess
J&J Seafood Bar and Grille
10.2024 - Current
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
Camp Counselor
Unity School
06.2021 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
Education
Spanish River High School
Boca Raton05-2026
Skills
- Customer Service Excellence
- Team Management
- Analytical Problem-Solving
- Collaborative Teamwork
Awards
- DECA Nationals Qualifier (2024 & 2025)
Qualified twice for DECA ICDC—once for a Chapter Team Project on Community Giving and once for a 20-page Hospitality & Tourism written event - Debate Awards
5th Place – Congressional Debate (Regional Level)
4th Place – Public Forum Debate (Regional Level) - Mock Trial Recognition
Selected as a witness for competition team - Performance Edge 2 Member
Danced on an award-winning competition team, placing at regional and national levels
Timeline
Head Hostess
J&J Seafood Bar and Grille
10.2024 - Current
Camp Counselor
Unity School
06.2021 - 08.2024
Spanish River High School
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