Leah Clark
TPC Sawgrass - Nineteen & Traditions
Jacksonville Beach,United States
1
Certification
3
years of professional experience
Compassionate Nursing Student with a background in customer service from the restaurant industry. Demonstrates strong communication skills and professionalism in fast-paced environments. Committed to delivering high-quality patient care and supporting healthcare teams. Brings interpersonal skills and a patient-focused mindset to enhance patient experiences.
Work History
Head Hostess
7 Months- Trained and mentored new host staff on service standards and protocols.
- Managed reservation system to optimize seating arrangements and minimize wait times.
- Collaborated with kitchen and bar staff to enhance service efficiency during peak hours.
- Supervised front-of-house operations to ensure seamless guest experiences.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Hostess
6 Months- Demonstrated flexibility by helping out in other departments.
- Managed reservation systems to optimize seating and reduce guest wait times.
- Escorted guests to proper tables or offered open seating options in bar and patio areas.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Helped bus tables and ran food to patrons during high-volume periods.
- Handled incoming telephone and internet take-out orders efficiently, ensuring accurate processing of each request.
- Administered reservation systems effectively, arranging optimal seating for guests to enhance their dining experience.
- Handled guest complaints swiftly, taking necessary actions to resolve issues and maintain high service standards.
Team Member
5 Months- Acquired hands-on experience in a fast-paced retail environment. in a fast-paced environment by quickly learning new processes, procedures, and systems.
- Communicated effectively with customers, supervisors, and team members.
- Executed opening and closing duties, ensuring cleanliness and restocking of store to maintain an organized shopping experience.
- Managed multi-line telephone system to effectively direct calls and take messages, enhancing communication flow within the team.
Barista
1 Year- Operated cash registers, handling cash and card transactions to ensure efficient customer service.
- Assisted with opening and closing tasks, including cleaning café areas and setting up displays to create an inviting atmosphere.
- Operated cash registers and handled cash and card transactions.
- Maintained high standards of cleanliness in the café area and equipment used for coffee preparation.
- Maintained high standards of cleanliness in café areas and coffee preparation equipment to uphold quality and safety standards.
Education
High School Diploma
No Degree - Nursing
Skills
Customer Service Excellence
Attention to Detail
Team Collaboration
Reservation management
Schedule Management
Positive Attitude
Compassionate service
Certification
Food Handler Certificate (ServSafe) — Active
- [CNA] Training - [In Progress]
- CPR Certified
Timeline
Head Hostess
TPC Sawgrass - Nineteen & Traditions
01.2026 - CurrentRead More
Hostess
Sawgrass Country Club
01.2025 - 07.2025Read More
Team Member
Fla Juice and Bowl
08.2024 - 01.2025Read More
Barista
Scooters Coffee
06.2023 - 06.2024Read More
Duncan U Fletcher High School
High School Diploma
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University of North Florida
No Degree from Nursing
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