Caitlin Maloney
Pulaski
Summary
To acquire a challenging position in an environment where I can best utilize my skills in customer service, sales, and leadership.
Overview
12
12
years of professional experience
Work History
Assistant Branch Manager
North Shore Bank
Pulaski, WI
11.2022 - Current
- Lead and support daily branch operations, ensuring excellence in customer experience.
- Coach, develop, and motivate team members to achieve sales and service goals.
- Manage performance, resolve complex issues, and ensure regulatory compliance.
- Actively build relationships with customers and uncover financial needs.
- Achieved strong referral and cross-sell performance across deposit and lending products.
- Won “Branch of the Year” for outstanding performance and leadership in 2024 & 2025.
- Awarded “Assistant Branch Manager of the Year” in 2024 & 2025.
- Recognized for the most investment referrals in 2024 & 2025.
- Achieved the most closed mortgage referrals in 2024 & 2025.
- Honored with the 2024 “Possibility Thinker Award” for innovation and forward-thinking leadership.
Relationship Banker
BMO Harris Bank
Green Bay, WI
03.2019 - 11.2022
- Provided exceptional customer service and relationship management.
- Consistently exceeded sales and referral goals.
- Demonstrated expertise in consumer banking products and financial solutions.
- Built long-term client relationships through trust and personalized financial advice.
Store Manager
SunSeekers By Rosie
Sturgeon Bay, WI
02.2014 - 03.2019
- Supervised staff hiring, training, scheduling, and performance evaluations.
- Managed inventory, payroll, and daily financial reporting.
- Led multiple locations and improved overall sales performance.
Education
High School -
Pulaski High School
Pulaski, WI06.2011
Business Management Coursework - undefined
Northeast Wisconsin Technical College
Green Bay, WISkills
- Leadership & Team Development
- Customer Service Excellence
- Sales & Business Growth
- Banking & Financial Services
- Relationship Management
- Coaching & Performance Management
- Operations Oversight
- Time Management & Organization
Timeline
Assistant Branch Manager
North Shore Bank
11.2022 - Current
Relationship Banker
BMO Harris Bank
03.2019 - 11.2022
Store Manager
SunSeekers By Rosie
02.2014 - 03.2019
Business Management Coursework - undefined
Northeast Wisconsin Technical College
High School -
Pulaski High School