Caitlin Marsh
Lula,GA
Summary
‘Recent graduate with a degree in interdisciplinary art and associates in psychology and a GPA of 3.4 looking for a position as a Office Associate. Reliable communication skills, both oral and written, as well as good organizational skills, with a basic understanding of customer service and office management. Capable of working in a fast-paced and demanding environment
Overview
5
5
years of professional experience
Work History
Barista
Jittery Joes
10.2022 - 12.2023
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Server
Darden Restaurant Group
07.2021 - 01.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Office Manager's Assistant
Burns And Herring, LLC
06.2019 - 03.2020
- Managed office operations while scheduling appointments for department managers.
- Created, maintained and updated filing systems for paper and electronic documents.
- Scheduled appointments and conducted follow-up calls to clients.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Education
A.B. Batchelor of Interdisciplinary Arts - Fine Arts
University of Georgia
Athens, GA12.2023
Associate of Science - Psychology
University of North Georgia
Dahlonega, GA05.2021
Skills
- Menu Memorization
- Cash Handling
- Hospitality Service Expertise
- Exceptional Customer Service
- Friendly and Outgoing
- Scheduling
- Calendar Management
- File Maintenance
- Adobe software
- Microsoft software
Timeline
Barista
Jittery Joes
10.2022 - 12.2023
Server
Darden Restaurant Group
07.2021 - 01.2022
Office Manager's Assistant
Burns And Herring, LLC
06.2019 - 03.2020
A.B. Batchelor of Interdisciplinary Arts - Fine Arts
University of Georgia
Associate of Science - Psychology
University of North Georgia
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