Caitlin M. Getlein
Stonington,USA
Summary
Hard Working college student seeking employment. Patient-care oriented, bringing forth a compassionate and friendly attitude. Highly organized, and skilled in written and verbal communication. Committed to utilizing my skills to help others, while working towards the mission of a company. A strong leader who works well under pressure and excludes positivity. Compassionate professional in healthcare, adept at performing venipuncture and blood collection tasks with precision and care. Known for maintaining high productivity levels and efficiently completing procedures to uphold patient comfort and accuracy. Skilled in specimen handling, data entry, and patient education, ensuring safe and effective practices. Excel in communication, empathy, and adaptability, fostering positive patient experiences and efficient clinical workflows. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomist
Quest Diagnostics, Patient Services
Mystic, CT
07.2023 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Maintained a clean, safe, and organized work environment.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Ensured compliance with federal regulations governing laboratory procedures.
- Adhered to HIPAA guidelines regarding patient privacy.
- Provided customer service by answering patient questions and addressing concerns.
- Verified insurance information, collected payments, and scheduled appointments.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
- Adhered to HIPAA regulations when handling confidential patient information.
- Provided support with various tasks such as scheduling tests, ordering supplies.
Front End Worker
Sea Swirl
Mystic, Connecticut
05.2021 - 06.2023
- Brought forth the ability to multitask effectively and prioritize tasks
- Continuously aimed to be reliable and punctual
- Handled customer money exchange
- Worked with an enthusiastic and energetic attitude
- Brought forth a positive team-oriented spirit and a willingness to please customers
Cashier
Big Y World Class Market
Mystic, Connecticut
07.2019 - 07.2021
- Brought forth a self-motivated attitude, as well as the ability to collaborate
- Adhered to all safety rules and guidelines
- Handled customer money exchange
- Settled any customer disputes in a professional and pleasant manner
- And always remained punctual and professional
Education
Bachelor of Science - Public Health
University of Massachusetts Amherst
Amherst, Massachusetts12-2024
High School Diploma -
Stonington High School
Stonington, Connecticut06.2020
Smith Vocational Adult Continuing Education
North Hampton, MassachusettsSkills
- Accuracy and attention to detail
- Adaptability
- Dependability
- Organizational skills
- Ability to prioritize assignments
- Multitasking
- Time management skills
- Paperwork Processing
- Patient confidentiality
- Patient support
- Medical terminology knowledge
- Sample and specimen collection
- Patient Care
- HIPAA Compliance
- Communication abilities
- Medical records handling
Hobbies and Interests
- Community service
- Crocheting
- Playing logic based games
Certification
- National Phlebotomy Certication
References
References available upon request.
Timeline
Phlebotomist
Quest Diagnostics, Patient Services
07.2023 - Current
Front End Worker
Sea Swirl
05.2021 - 06.2023
Cashier
Big Y World Class Market
07.2019 - 07.2021
- National Phlebotomy Certication
Bachelor of Science - Public Health
University of Massachusetts Amherst
High School Diploma -
Stonington High School
Smith Vocational Adult Continuing Education
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